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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Free daily full breakfast
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
506 W Spring St, New Albany, IN, 47150
  • Place, Louisville Slugger Museum
    ‪7 min drive‬
  • Place, Kentucky International Convention Center
    ‪8 min drive‬
  • Place, KFC Yum Center
    ‪9 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Room, 2 Queen Beds, Accessible (Hearing)
Hampton Inn New Albany Louisville West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 712 reviews
The price is AU$163
includes taxes & fees
16 Nov - 17 Nov
Hampton Inn New Albany Louisville West

About the area

New Albany

When you stay at Holiday Inn Express New Albany - Louisville NW by IHG in New Albany, you'll be in the historical district, a 1-minute drive from Ohio River Valley and 7 minutes from Fourth Street Live!. .This hotel is 6 mi (9.7 km) from KFC Yum Center and 8.8 mi (14.2 km) from Churchill Downs.

What's nearby

  • Louisville Slugger Museum - 7 min drive - 9.9 km
  • Kentucky International Convention Center - 8 min drive - 10.6 km
  • Fourth Street Live! - 8 min drive - 10.6 km
  • KFC Yum Center - 9 min drive - 11.3 km
  • Whiskey Row - 9 min drive - 11.3 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Coffee Crossing - ‬13 min walk
  • ‪Boomtown Kitchen - ‬12 min walk
  • ‪The Exchange Pub + Kitchen - ‬10 min walk
  • ‪Dog Haus Biergarten New Albany - ‬12 min walk

About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel with free breakfast, steps from Ohio River Valley
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Reviews

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 732 reviews
Rating 8 - Good. 204 out of 732 reviews
Rating 6 - Okay. 87 out of 732 reviews
Rating 4 - Poor. 57 out of 732 reviews
Rating 2 - Terrible. 63 out of 732 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was extremely professional and yet very friendly. I am recovering from an intense surgery to my right hand and arm. He was so kind to help me lift the heavy items out of my vehicle. He refused the tip I offered but I insisted! The room is clean and comfortable. My only complaint is the awful Dove hygiene products. Please consider using something that isn't full of perfumes and chemicals.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Carroll

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great stay with the exceptions of all the kids running around
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Softball Team Stay

Our softball team families enjoyed our 4 night stay. There were a few different spaces available near the hotel lobby to gather together for activities. The pool was a hit, and the staff was friendly and helpful throughout our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great
Stayed 1 night in Apr 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Serves its purpose…
Stayed 1 night in Jul 2025

4/10 Poor

Trent

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Could be great....

Our first room had a broken door lock, but the staff quickly got us into another room, which was bigger. However, there were no towels or wash cloths in the bathroom, the toilet paper was almost gone, and the floor has not been swept or mopped. There were crumbs and a French fry in the floor. On the plus side, the sheets were clean, the bed was comfy, and the staff was super friendly. I just wish our second room had been fully cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriell

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at many hotels. The staff is usually "nice". But these employees were better than nice. The hotel looks brand new. It is smaller than the Hampton Inn, which is across from it. The smaller size made it easier to navigate and interact with other customers. The visitors came from Virginia, West Virginia, Ohio, Kentucky, California, Indiana, and Illinois.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Quaint Little Happening City

One night stay along our long journey. Hotel reception suggested a few different dining options in the area and the Italian restaurant was delicious!!!
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was nice in the inside and outside. Also clean room and nice staff. Small town but a lot of cool things in the area and it’s close to downtown Louisville and the casino. I’ll definitely come back again.
Stayed 1 night in May 2025

6/10 Okay

Cindi

Disliked: Amenities, property conditions & facilities
Hotel was nice but we booked it because they had a pool we check in they tell us it’s open until 10. Well sign said closed so asked them and they said they shocked it and it’s closed for the rest of the day .. that was the hole point of coming here !!!!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The bed was very comfortable and everything was clean. All the employees were so nice too. It is a little difficult to find though.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Lillian

Stayed 2 nights in May 2025