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The hotel was clean and conveniently located near a mall.

Excellent

Friendly staff

I recently stayed at this hotel and gave it a 3/5 rating. The room itself was great—spacious, comfortable, and AC was great—but unfortunately, it wasn’t as clean as I would have expected. There were some areas that clearly needed attention, like cobwebs and dust. The sliding door to the balcony could not be opened unless you pry it open, and if you do indeed open it, it will take you a couple of minutes to close it back again. The real downside, however, was the parking situation. While the hotel offers self-parking, the lot was often full of business vehicles from other businesses in the lot (it was being shared by ~5 businesses) and didn’t have designated parking for hotel guests. To make matters worse, the parking attendant was rude and unhelpful, which was a frustrating experience. If the cleanliness and parking situation were improved, this could be a solid place to stay, but as it is, I can only rate it as average.

My stay at this hotel was very welcoming and comfortable and safe. The staff are exceptional and friendly Clarizel was a wonderful hostess and even after an unforeseeable power outage the staff went above and beyond to make sure i was not only comfortable and kept the power on running their generators. I will stay here again when i return to Tuguegarao and recommend them to my friends and family.🙌☺️