Plaza Hotel Capitole Toulouse

4.0 star property

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

8.8 out of 10
Excellent
(29 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Toulouse

With a stay at Plaza Hotel Capitole Toulouse, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Place du Capitole. .This hotel is 0.1 mi (0.1 km) from Capitole de Toulouse and 0.1 mi (0.1 km) from Théâtre du Capitole.

What's nearby

  • Place du Capitole - 1 min walk - 0.0 km
  • Capitole de Toulouse - 2 min walk - 0.2 km
  • Place Wilson - 5 min walk - 0.4 km
  • Garonne - 6 min walk - 0.6 km
  • Basilica of Saint-Sernin - 6 min walk - 0.6 km

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 16 min walk
  • Blagnac Airport (TLS) - 20 min drive

Restaurants

  • ‪Grand Café le Florida - ‬1 min walk
  • ‪Grand Café Albert - ‬1 min walk
  • ‪Bibent - ‬1 min walk
  • ‪Bellini Brasserie - ‬1 min walk
  • ‪Hopscotch - ‬2 min walk

About this property

Plaza Hotel Capitole Toulouse

Hotel in Toulouse with a 24-hour health club and a 24-hour business center
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels.

Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 individually furnished guestrooms, featuring minibars and espresso makers. 120-cm LCD televisions are provided, with digital programming available. Bathrooms feature bathtubs, complimentary toiletries, and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a living plant wall.
Enjoy international cuisine at L'ATRIUM, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour health club
  • Art gallery
  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Lift (85 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - February 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gillian

Stayed 1 night in Sep 2025

4/10 Poor

cristina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Did not have access to the property via car ( heavy luggage) for hours the first day due to a manifestation and the hotel did not notify us. One whole day there was not warm water and most of the da not any water and the hotel staff was not truthful about the situation, but borderline rude.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gillian

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t bother. Find somewhere else

The bed was comfortable. No running water for about 20 hours. We cancelled our final night stay because of this and the man on reception said we would not be charged for it. When we checked out I asked “when will I be refunded”. He said “that is down to Hotels.com”. He knew exactly what he was doing when he said we would be refunded. As it’s become apparent that Hotels.com won’t refund us as it was 1900 when I cancelled it due to the water problem and Hotels.com’s policy is that you have to cancel by 1800. Aside of the water problem the rooms are overpriced for what they are. You are basically paying to be in the centre!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 3 nights in Sep 2025

8/10 Good

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Perfectly located in the central square if this vibrant city. Great eateries & shopping within walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Just off the Main Plaza. Great location with friendly efficient staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the location and most the staff. The shower is not tha good.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, lovely, great staff, great location, comfortable, and quiet. There is no easy parking - that's life in Toulouse! Transportation was offered by friendly, helpful, professional hotel staff upon checking in and checking out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were just excellent and really took care of our needs!
Stayed 3 nights in Aug 2025

10/10 Excellent

Huw

Great hotel.

Excellent hotel. Brilliant location in the centre of Toulouse. Reception staff were very helpful and friendly. Comfortable room.
Stayed 2 nights in Aug 2025

6/10 Okay

Faheem

Travelled with group
Liked: Cleanliness
The hotel feels dated. The location is excellent. The rooms and towels are clean and breakfast is decent. Personally feels like a 3 star to me.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service as always here and a perfect location - love Toulouse 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Olwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property. Loved the room and location. Check-in a problem, as charged the tax for someone else's room, then had to move room, and was given a parking voucher as a refund for wrong tax, but it did not work in the end. Otherwise great hotel and stay - perfect location.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and well-located hotel in centre

The hotel is in a superb location in the centre of Toulouse. We had booked a premium room and were given a very early check-in without charge about 1100 when we arrived to drop our luggage. The room was bright and well furnished. However, the bathroom was smelly, and the view was of a brick wall. The hotel upgraded us to a superbly spacious and well-equipped junior suite. There is a pleasant dining room / breakfast area with outdoor courtyard space.
View of place de Capitole from room
Comfortable bed
Settee and two chairs including two reclining seats. Room is brighter than appears from photo because there is a second window.
Bathroom
Stayed 1 night in Jul 2025

6/10 Okay

Amie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable but difficult to access. There was an event in the plaza so we could not get to the parking garage and had to carry our luggage over a mile from another garage in 100 degree weather. The hotel had directed us to a very close garage but all the streets were blocked and the hotel did not warn us which I was very frustrated about since we had specially asked about parking and reserved a spot. The desk staff was unsympathetic and simply said it was hard for them to get to work that day.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Romanita

Liked: Staff & service
Tired-looking. No air cond controls. Very few TV channels, only instant coffee, no coffee machine. Clean, central location.
Stayed 1 night in Jul 2025

6/10 Okay

Romanita

Excellent location. Clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025