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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Exterior
Exterior
Interior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
805 Neches Street, Austin, TX, 78701
  • Place, Sixth Street
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪8 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(71 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(123 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(104 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

7.0 out of 10
Good
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

8.8 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

7.6 out of 10
Good
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About the area

Austin

A stay at Holiday Inn Express & Suites Austin Downtown - University by IHG places you in the heart of Austin, within a 15-minute walk of Sixth Street and University of Texas at Austin. .This hotel is 0.5 mi (0.9 km) from Texas State Capitol and 0.6 mi (1 km) from Austin Convention Center.

What's nearby

  • Sixth Street - 7 min walk - 0.6 km
  • Texas State Capitol - 8 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • University of Texas at Austin - 12 min walk - 1.0 km
  • Rainey Street - 12 min walk - 1.0 km

Getting around

  • Downtown Station - 7 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 18 min drive

Restaurants

  • ‪Las Perlas - ‬3 min walk
  • ‪Koriente - ‬5 min walk
  • ‪Seven Grand - ‬4 min walk
  • ‪The Mohawk - ‬2 min walk
  • ‪Austin Gyro Halal - ‬3 min walk

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel with an outdoor pool, 9-minute walk to Sixth Street
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Austin Downtown - University by IHG. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1298 out of 2083 reviews
Rating 8 - Good. 413 out of 2083 reviews
Rating 6 - Okay. 195 out of 2083 reviews
Rating 4 - Poor. 88 out of 2083 reviews
Rating 2 - Terrible. 89 out of 2083 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Christopher

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was okay but not up to the standards of Holiday Inn Express. The room was clean and staff was pleasant. The toilet ran all the time, was leaking onto the floor and the shower head was about to fall off. The parking garage was horrible. Expedia and the hotel states $35/night which is overpriced to begin with but when parking the car and scanning the QR code as instructed I was going to be charged over $49. The hotel adjusted the price for parking but it was still an inconvenience. The parking garage is under the building so you enter by driving up to a closed overhead door with a tiny parking sign (had to circle the block twice then call the lobby to find it). The garage itself is so tight and compact,, thankfully no other vehicles were going the other direction or wlsomeone would have had to back up. Ended up having to park on floor -4 or below wince the higher ones are for valet. The elevator from the parking garage to the lobby is very slow. Parking in downtown Austin iis bad enough but I would never return or recommend staying at this hotel if you plan to park on site. Find somewhere else to park if staying here, you have been warned!
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Edubeth

Stayed 1 night in Oct 2025

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Shonee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and easy
Stayed 2 nights in Nov 2025

6/10 Okay

Adam

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Travelled with family
The restroom door wouldn’t shut, the tub was dirty and the beds were not soft. For the price I paid the hotel didn’t even come close to the price. That hotel should be a $189 max a night for what you get. We are a military family and paying $340 for one night for that is just crazy! I would not recommend or stay here again.
Stayed 1 night in Nov 2025

2/10 Terrible

Ross

Business traveller
Disliked: Staff & service
I left a message with customer service about the nasty treatment by one of the people that works there. I want to take her and the hotel / Holiday Inn Express Corp to Court. I asked to get a call from someone to resolve this and I have not. I requested the footage of me checking in be gone through. This is serious.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Rosalinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
Great in every way! Clean, loved the sheets and bed!
Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and property. Good location. Friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room and bathroom were clean. The staff was courteous and helpful. The breakfast bar was not used.We left the room at 5 am for a medical appointment. The coffee machine in the room did not work 🙄. The ice machine on the floor was also not working 😳. I paid for valet parking when I paid for my stay. Now the parking company Metropolis is wanting charge me for my use of the parking. No happy.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for what we wanted to visit while in Austin. Friendly service and cozy beds. The hot water had issues there first couple days so no hot shower but it was eventually fixed. I liked the sister property having a bar and restaurant onsite.
Stayed 3 nights in Nov 2025

8/10 Good

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, basic room but had what I needed. Some carpet dampness near bathroom entrance, which I reported to management.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Tim E.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Hotel was clean. Breakfast was good. No complaints.
Stayed 1 night in Nov 2025

10/10 Excellent

Trisha Mae

Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2025

4/10 Poor

JD

Liked: Property conditions & facilities
One staff person was not accurate or forthcoming with correct information and argued with us. The other, Karl, was friendly and helpful and tried to resolve our issue. Just a messed up experience. Not happy with the treatment we received upon arrival.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kari

Stayed 1 night in Nov 2025

10/10 Excellent

Trenton

Stayed 1 night in Nov 2025

8/10 Good

Alvaro Shaib

Stayed 2 nights in Nov 2025

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Everything is all excellent.
Stayed 4 nights in Oct 2025