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The Hotel Britomart

Photo gallery for The Hotel Britomart

Lobby
Creator video
Property amenity
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Galway Room King

Galway Room King

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

10.0 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

9.2 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4
  • Free Wi-Fi

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About the area

Auckland

With a stay at The Hotel Britomart in Auckland (Auckland Central Business District), you'll be within a 5-minute walk of Auckland Ferry Terminal and University of Auckland. .This luxury hotel is 0.6 mi (0.9 km) from Spark Arena and 0.6 mi (1 km) from Sky Tower.

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Queens Wharf - 3 min walk - 0.3 km
  • University of Auckland - 3 min walk - 0.3 km
  • Princes Wharf - 5 min walk - 0.5 km
  • Spark Arena - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Ortolana - ‬1 min walk
  • ‪Alma - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪The Coffee Club - ‬1 min walk

About this property

The Hotel Britomart

The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy local cuisine at Kingi, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 3434 square feet (319 square meters) of space consisting of conference space and 3 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 496 out of 593 reviews
Rating 8 - Good. 64 out of 593 reviews
Rating 6 - Okay. 13 out of 593 reviews
Rating 4 - Poor. 11 out of 593 reviews
Rating 2 - Terrible. 9 out of 593 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Desme And Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment i walked in to check in. I felt valued. Very friendly staff, comfy bed and pillows. Thanks for great stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 2 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You always know what to expect at Hotel Britomart and everything is always on point. Excellent Hotel to stay in, in Auckland.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shelley

Stayed 3 nights in Feb 2026

8/10 Good

Tim

Stayed 1 night in Feb 2026

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel, great location and very walkable. There are a number of very good breakfast options nearby and a couple of dining options. The rooms are not huge but very efficient with blackout blinds, a comfortable bed and a good size bathroom with a very good shower. Team is very friendly and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan, Cherry Hills VIllage

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with outstanding guest service, a great location and nice rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Keiko

Stayed 1 night in Jan 2026

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

8/10 Good

Mazin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located by Queen’s Wharf, a 5 minute walk to the cruise terminal. Also, it’s close to fine dining and designer shops.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Excellent. No problem attitude to everything - (we had numerous asks)
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. The design is fantastic. The room was very comfortable. The staff were very friendly. Unbeatable location. Can’t wait to return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adarsh, bhubaneswar

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property
Stayed 1 night in Dec 2025

8/10 Good

Aradhana

Disliked: Cleanliness, amenities
They never changed the sheets everyday.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and conveniently located to the pier where you can catch the ferry to other islands and great selection for restaurants. The staff was great and I would stay here again. It’s probably the best sleep I’ve had at a hotel in a while.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Dec 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Great location. Clean, modern, spacious, well designed room. Helpful staff. Good view. So many places within easy walking distance.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025