When you stay at Castaways Resort in Lake Puketi, you'll be near the beach and 4 minutes by foot from Karioitahi Beach. .This beach aparthotel is 3.3 mi (5.3 km) from Awhitu Regional Park and 4.3 mi (6.9 km) from Massey Park.
Beach aparthotel with a full-service spa and a coffee shop
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
The front desk is staffed during limited hours. Planning an event in Lake Puketi? This aparthotel has 646 square feet (60 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge.
Castaways Resort has a restaurant on site.
Languages
English
Property amenities
Beach
Beach nearby
Pool/Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Manicures/pedicures
Massage
Outdoor treatment areas
Spa treatment rooms
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Children stay free (see details)
Cot: NZD 30 per stay
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Tea bags/instant coffee
Toaster
Dining
Full breakfast available for a fee: NZD 20 to 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with satellite channels
Outdoor areas
Balcony
Barbecue grill
Garden
Terrace
Laundry
Laundry facilities
Work spaces
3 meeting rooms
Conference centre (646 square foot of space)
Desk
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
25 units
Banquet hall
Built in 2004
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30 per stay
Payment types
Important information
Optional extras
Fee for full breakfast: approximately NZD 20 to 40 per person
Crib (infant bed) fee: NZD 30 per stay
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi
Castaways Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The restaurant is very for the breakfast, very small amount of options for vegans or vegetarians. There is definitely a room for improvement for the restaurant.
Otherwise we loved our stay. Thank you
I liked the fact that the property manager addressed our concerns promptly and provided solutions. Excellent customer service.
Farhana
Stayed 2 nights in Apr 2025
8/10 Good
Cheryle
22 Apr 2025
Liked: Cleanliness, room comfort
Highs and Lows.
A bit of difficulty navigating to and from site. Reception staff was preoccupied with text messages to notice our presence. Check-in delayed by an hour and a half because room not serviced. Free non-alcoholic drink voucher offered while we waited down at the restaurant. Restaurant staff wonderful evening and at breakfast. Staff driving us to and from our room, car park and restaurant were super friendly. These staff were most apologetic about some of the reception issues we had both at check in and not being able ring for a buggy to take us to breakfast. Accommodation was fabulous. It was high up the hill and our car was parked even further up the hill so had to schedule staff to transport us around the property. Breathtaking views. Very spacious with separate lounge, dining kitchenette, bedroom, bathroom and cloth washing machine & dryer in passage behind cupboard doors. Lots of cupboard solace. Kitchen well equipped for cooking nd preparing meals. A very relaxing stay, just what we needed after a hectic two weeks in New Zealand.
Meals at the Restaurant both day and night were delicious.
Beautiful location. Came back for our anniversary (we got married here 8 years ago).
Only downfall was we were in a 1 bedroom unit joined to a villa, the bedroom had no kitchen facilities, no coffee and no cutlery other than teaspoons. But we would stay here again and staff were very accommodating
Beautiful property! The villa was like new inside, super clean and comfortable. Great views of the sunrise, sunset and the stars and moon.
Make sure to replan golf cart pick ups before 8 am.
Only other issue I had was asking to cancel or move 2 days (over a month and a half before the trip) to a sister property, they said they were fully booked so I would have to cancel the entire stay and try to rebook again for the new dates I wanted. I even offered to stay at a sister property in areas where excursions that had been booked and were several hours away.
Castaways Resort was wonderful. The chalet was clean, comfortable, and had a wonderful view of the sea. The restaurant was good and had a great variety for breakfast. It is out of the way, but if you’re looking for someplace remote and quiet, this place is excellent.
Castaways is a fantastic property to stay at. The location, the views from our chalet, were all incredible! Deepak at the reception was very accommodating and most helpful with our queries and requests. If you want to truly unwind and relax, then this resort is an absolute must!! The best part is that you can arrive here (from Auckland) in an hour and feel like you’re so far away from the hustle and bustle of the city. 👍🤗
Shivani
Stayed 2 nights in Feb 2025
4/10 Poor
Ingrid
Travelled with partner
18 Feb 2025
Disliked: Staff & service, amenities
More than a view is needed for a pleasant stay. To classify the property as a resort is a stretch. Calling and waiting for a golf buggy to take you everywhere, including to your car is ridiculous. Also, the villas are not properly sound proofed to rent to two different sets of guests. Worst of all, the cleaning services were completely unreliable. We were even told we had to be in the villa when cleaners came. We didn’t travel 12,000km to sit in a room waiting for the cleaners to come! As beautiful as the view is, we can’t recommend the Castaways Resort for more than a one night stay.
This is one of the best resort with spectacular views. I am glad we stayed over here for our Valentine's day. Beautiful ocean view from top of the hill, we got magnificent sun set. Very few negatives, there was a glass bottle with cigarette butts in it in the gallery, the water kettle was rusted. Other than this we loved this property. Highly recommend.
Rahim
Stayed 1 night in Feb 2025
10/10 Excellent
Jemma, One Tree Point
Travelled with family, Travelled with family and small children, Travelled with partner
Unusual hotel by a black sand beach with an ocean view with a range of accommodation going up a steep hill. Quiet, wind blown and can be sunny depending on the changing weather with views of the Tasman Sea.
Great two bedroom suite with two bathrooms attached however shower was old and couldn’t adjust or remove head piece.
Birds nesting in wall and made noises in the night and chirping early in the morning.
We booked the villa out for Christmas!! With an ocean view and it was all worth it!!! The scenery from the Villa was amazing. !! Will definitely be booking again !!!
View from villa is amazing, our two-bedroom villa has all the rooms facing the ocean with great view, and is very well maintained. Services are very limited- front desk seems never pick up internal phone calls; after we reached them with our local cellphone, the service they promised never showed up…also never mentioned from resort information that they don’t provide daily room clean service and if you want it would be extra charge.
Breakfast buffet is okay but was very crowded and we waited 5 minutes to get a small table, but no one came to clean the table and we had to go get cutlery from servant ourselves.
Perfect place to get away from the busy city life - From the warm and welcoming greeting we received from the lovely receptionist to the beautiful accommodation. The views from the villa was absolutely breathtaking. Highly recommend! Thank you to the wonderful staff and service!