Castaways Resort

4.0 star property

Photo gallery for Castaways Resort

View from property
Outdoor spa tub
Balcony
LCD TV
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Barbecue grill
  • Housekeeping
  • Laundry

Explore the area

Map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
  • Karioitahi Beach
    ‪4 min walk‬
  • Awhitu Regional Park
    ‪11 min drive‬
  • Rainbow's End
    ‪52 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪60 min drive‬

Room options

Standard Room

  • Ocean view
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 King Beds

Villa, 1 Bedroom, Kitchen, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

  • Ocean view
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Lake Puketi

When you stay at Castaways Resort in Lake Puketi, you'll be near the beach and 4 minutes by foot from Karioitahi Beach. .This beach aparthotel is 3.3 mi (5.3 km) from Awhitu Regional Park and 4.3 mi (6.9 km) from Massey Park.

What's nearby

  • Karioitahi Beach - 4 min walk - 0.4 km
  • Awhitu Regional Park - 11 min drive - 5.4 km
  • Rainbow's End - 52 min drive - 50.6 km
  • Sky Tower - 67 min drive - 71.0 km
  • Eden Park - 68 min drive - 71.4 km

Getting around

  • Pukekohe Station - 37 min drive
  • Auckland Intl. Airport (AKL) - 60 min drive

Restaurants

  • ‪Cafe Alba - ‬15 min drive
  • ‪The Shires - ‬15 min drive
  • ‪Cafe Karma - ‬15 min drive
  • ‪Subway - ‬15 min drive
  • ‪Just Pizza - ‬17 min drive

About this property

Castaways Resort

Beach aparthotel with a full-service spa and a coffee shop
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
The front desk is staffed during limited hours. Planning an event in Lake Puketi? This aparthotel has 646 square feet (60 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge.
Castaways Resort has a restaurant on site.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Cot: NZD 30 per stay

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Full breakfast available for a fee: NZD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Conference centre (646 square foot of space)
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Phone
  • Wedding services

Things to do

  • Archery

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Banquet hall
  • Built in 2004
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 20 to 40 per person
  • Crib (infant bed) fee: NZD 30 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Castaways Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 316 reviews
Rating 8 - Good. 84 out of 316 reviews
Rating 6 - Okay. 14 out of 316 reviews
Rating 4 - Poor. 9 out of 316 reviews
Rating 2 - Terrible. 2 out of 316 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ray - Tanya

Liked: Cleanliness, room comfort
Great peaceful place to wind down and enjoy
Stayed 3 nights in Apr 2025

10/10 Excellent

Vatsal

Liked: Cleanliness, property conditions & facilities
The restaurant is very for the breakfast, very small amount of options for vegans or vegetarians. There is definitely a room for improvement for the restaurant. Otherwise we loved our stay. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check was easy and prompt. Friendly staff. Asked for an accessible unit and this was no problem
Stayed 1 night in Apr 2025

10/10 Excellent

Farhana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that the property manager addressed our concerns promptly and provided solutions. Excellent customer service.
Stayed 2 nights in Apr 2025

8/10 Good

Cheryle

Liked: Cleanliness, room comfort

Highs and Lows.

A bit of difficulty navigating to and from site. Reception staff was preoccupied with text messages to notice our presence. Check-in delayed by an hour and a half because room not serviced. Free non-alcoholic drink voucher offered while we waited down at the restaurant. Restaurant staff wonderful evening and at breakfast. Staff driving us to and from our room, car park and restaurant were super friendly. These staff were most apologetic about some of the reception issues we had both at check in and not being able ring for a buggy to take us to breakfast. Accommodation was fabulous. It was high up the hill and our car was parked even further up the hill so had to schedule staff to transport us around the property. Breathtaking views. Very spacious with separate lounge, dining kitchenette, bedroom, bathroom and cloth washing machine & dryer in passage behind cupboard doors. Lots of cupboard solace. Kitchen well equipped for cooking nd preparing meals. A very relaxing stay, just what we needed after a hectic two weeks in New Zealand. Meals at the Restaurant both day and night were delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing waterfront getaway, only an hour away from Auckland!
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Came back for our anniversary (we got married here 8 years ago). Only downfall was we were in a 1 bedroom unit joined to a villa, the bedroom had no kitchen facilities, no coffee and no cutlery other than teaspoons. But we would stay here again and staff were very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Alpana

Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, well designed chalets inside and for privacy with view outside.
Stayed 1 night in Mar 2025

10/10 Excellent

Corrie Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The villa was like new inside, super clean and comfortable. Great views of the sunrise, sunset and the stars and moon. Make sure to replan golf cart pick ups before 8 am. Only other issue I had was asking to cancel or move 2 days (over a month and a half before the trip) to a sister property, they said they were fully booked so I would have to cancel the entire stay and try to rebook again for the new dates I wanted. I even offered to stay at a sister property in areas where excursions that had been booked and were several hours away.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathryn, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castaways Resort was wonderful. The chalet was clean, comfortable, and had a wonderful view of the sea. The restaurant was good and had a great variety for breakfast. It is out of the way, but if you’re looking for someplace remote and quiet, this place is excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shivani, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castaways is a fantastic property to stay at. The location, the views from our chalet, were all incredible! Deepak at the reception was very accommodating and most helpful with our queries and requests. If you want to truly unwind and relax, then this resort is an absolute must!! The best part is that you can arrive here (from Auckland) in an hour and feel like you’re so far away from the hustle and bustle of the city. 👍🤗
Stayed 2 nights in Feb 2025

4/10 Poor

Ingrid

Travelled with partner
Disliked: Staff & service, amenities
More than a view is needed for a pleasant stay. To classify the property as a resort is a stretch. Calling and waiting for a golf buggy to take you everywhere, including to your car is ridiculous. Also, the villas are not properly sound proofed to rent to two different sets of guests. Worst of all, the cleaning services were completely unreliable. We were even told we had to be in the villa when cleaners came. We didn’t travel 12,000km to sit in a room waiting for the cleaners to come! As beautiful as the view is, we can’t recommend the Castaways Resort for more than a one night stay.
Stayed 26 nights in Jan 2025

10/10 Excellent

Rahim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is one of the best resort with spectacular views. I am glad we stayed over here for our Valentine's day. Beautiful ocean view from top of the hill, we got magnificent sun set. Very few negatives, there was a glass bottle with cigarette butts in it in the gallery, the water kettle was rusted. Other than this we loved this property. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Jemma, One Tree Point

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will come back
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Unusual hotel by a black sand beach with an ocean view with a range of accommodation going up a steep hill. Quiet, wind blown and can be sunny depending on the changing weather with views of the Tasman Sea.
Stayed 2 nights in Jan 2025

10/10 Excellent

Seth

Stayed 1 night in Dec 2024

6/10 Okay

Vannessa

Liked: Cleanliness, property conditions & facilities
Great two bedroom suite with two bathrooms attached however shower was old and couldn’t adjust or remove head piece. Birds nesting in wall and made noises in the night and chirping early in the morning.
Stayed 1 night in Dec 2024

8/10 Good

Juliet Mavis

Travelled with family
Liked: Staff & service, room comfort

Aesthetic

View was awesome
Stayed 1 night in Dec 2024

8/10 Good

Shalendra

Travelled with family
Disliked: Property conditions & facilities
Amazing location but the property needs upgrading
Stayed 2 nights in Dec 2024

10/10 Excellent

Pina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the villa out for Christmas!! With an ocean view and it was all worth it!!! The scenery from the Villa was amazing. !! Will definitely be booking again !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Romita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great views and room but poor service

View from villa is amazing, our two-bedroom villa has all the rooms facing the ocean with great view, and is very well maintained. Services are very limited- front desk seems never pick up internal phone calls; after we reached them with our local cellphone, the service they promised never showed up…also never mentioned from resort information that they don’t provide daily room clean service and if you want it would be extra charge. Breakfast buffet is okay but was very crowded and we waited 5 minutes to get a small table, but no one came to clean the table and we had to go get cutlery from servant ourselves.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away from the busy city life - From the warm and welcoming greeting we received from the lovely receptionist to the beautiful accommodation. The views from the villa was absolutely breathtaking. Highly recommend! Thank you to the wonderful staff and service!
Stayed 2 nights in Dec 2024