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Best Western Gwinnett Center Hotel

2.5 star property

Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Lobby
Business centre
Exterior
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View map
3670 Shackleford Rd, Duluth, GA, 30096
  • Place, Gwinnett Place Mall
    ‪17 min walk‬
  • Place, Sugarloaf Mills
    ‪5 min drive‬
  • Place, Gas South Arena
    ‪6 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Duluth

With a stay at Best Western Gwinnett Center Hotel in Duluth (Gwinnett Place), you'll be within a 15-minute drive of Mall of Georgia and Gwinnett International Farmers Market. .This hotel is 14.6 mi (23.5 km) from Perimeter Mall and 15.9 mi (25.5 km) from Stone Mountain Park.

What's nearby

  • Jeju Sauna - 13 min walk - 1.1 km
  • Gwinnett Place Mall - 17 min walk - 1.5 km
  • Sugarloaf Mills - 5 min drive - 7.4 km
  • Medieval Times - 5 min drive - 6.7 km
  • Gas South Arena - 6 min drive - 8.4 km

Getting around

  • Atlanta Peachtree Station - 21 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 50 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Bahama Breeze - ‬5 min walk
  • ‪Georgia Diner - ‬7 min walk
  • ‪Schlotzsky's - ‬14 min walk

About this property

Best Western Gwinnett Center Hotel

Hotel in Duluth with free breakfast and a fitness center
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The seasonal pool will be open from May 26 to September 11
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Reviews

Best Western Gwinnett Center Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1011 reviews
Rating 8 - Good. 270 out of 1011 reviews
Rating 6 - Okay. 82 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 41 out of 1011 reviews

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
The room is outdated and some things need to be fixed. The toilet was clogged before we even used it. Otherwise it was a good visit/ stay.
Stayed 1 night in Jun 2025

6/10 Okay

melvin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Laverne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Derick

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Excellent
Stayed 2 nights in May 2025

8/10 Good

Wenbin

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, friendly staff, amazing pool. Location is absolutely amazing! Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Solo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cost; the environment; desk employees; safety; walkability; parking
Stayed 2 nights in May 2025

8/10 Good

Luan

Stayed 2 nights in May 2025

6/10 Okay

Christina

Travelled with family
The front desk was friendly and professional however the room had a smell and when we pulled back the covers there was a finger nail in the bed. I really hope they didn’t just make the bed from previous guest . That was really gross
Stayed 1 night in May 2025

4/10 Poor

Katrina

Disliked: Cleanliness, amenities
The air conditioner in room 316 was so loud that I couldn’t sleep and the room smelled like it had been cleaned with dirty mop water. Staff was great, but wouldn’t recommend.
Stayed 1 night in May 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It worked good for us...front desk was great..price was great
Stayed 2 nights in May 2025

6/10 Okay

Nicole

Disliked: Cleanliness
I chose this hotel because I said it was very clean. Yet I had to kill 2 cockroaches. I get the goosebumps just thinking about it.
Stayed 1 night in May 2025

8/10 Good

JOEL, Lynnwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Kyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

DOLORES

Stayed 1 night in May 2025

10/10 Excellent

Johnna, Grovetown

Liked: Staff & service, amenities, property conditions & facilities
It is convenient to many unique restaurants from many areas of the world. Also grocery stores with products from all over the world. The property is older but the room was clean and the breakfast very adequate. The evening desk clerk was a kind well dressed older gentleman who made me feel welcomed.
Stayed 1 night in May 2025

8/10 Good

Berhanu

Stayed 1 night in May 2025

10/10 Excellent

Lijo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and courteous staff at the hotel.
Stayed 2 nights in May 2025

4/10 Poor

Jeremy, Corner Brook

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked knowing would be a cheaper option but advertised as pool included. Pool is closed, room was damp mildew smell.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tony

Stayed 4 nights in Mar 2025

10/10 Excellent

Byung Y

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Linh

Stayed 1 night in Apr 2025

10/10 Excellent

Shelton, Port St Lucie

Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again! Chloe was on-duty at the front desk when we arrived and departed. She was super friendly and made us feel welcomed right away! All employees we encountered during our stay greeted us with a smile. We stayed on a Friday night and attended a concert at the Gas South Arena which was a short drive from the hotel. We returned late at night and felt very safe walking across the parking lot to the hotel entrance. Breakfast buffet was tasty with a nice variety of hot & cold food items. Coffee was good and always available in the lobby as well as a dispenser with refreshing fruit-infused water. The hotel room was clean, comfortable, and quiet. The shampoo/soap products smelled nice. There is an iron/ironing board in the room that we used. Both were clean & in good working order. The hotel has interior hallways and is smoke-free. The property & standard 2 double room pictures on Travelocity were accurate. The price was right too!
Stayed 1 night in Apr 2025