I forgot this was an apartment, not a hotel. We had a very confusing beginning, as there was no reception or lobby. We were able to get in as someone else was leaving. I used the telephone on the entrance table, and Janis was very nice. He spoke English very well. We had trouble with the combination lock on our room door, but after some phone calls, we got in. Room was very nice, clean, spacious.
He also gave good instructions on how to take the Metro to the airport.