Upon entering my room, I immediately noticed a smoke smell that seemed to be covered with a strong artificial fragrance. The odor did not smell fresh and was quite overpowering. While there was a distinct scent in the hotel in general, the smell was significantly stronger inside my room.
I stayed for no more than two hours, as the smell made me feel physically unwell, and I had to leave to find another hotel. Despite explaining the situation and requesting a refund, I was charged for the full three-night stay.
The reception staff was polite and courteous; however, that alone does not justify a 5-star rating. The lobby is small, and there is ongoing road construction next to the hotel, which further detracts from the overall experience.
Based on my experience, I would not consider this a true 5-star hotel. Guests who are sensitive to smell or strong fragrances, may wish to consider alternative accommodations.