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Perfect stay for us, staff are all friendly and really helpful, we didn't arrive until very late but they made sure we could still check in quickly.

The staff were excellent. In particular the cleaning staff. They were very accommodating towards my dad’s needs.

Pleasant place to stay would recommend

This hotel is a little gem and provided us with a perfect stop over on our way to Dorset for a holiday. We arrived around 7.30pm and the check in process was friendly and efficient. Our room (number 58) was spacious, beautifully decorated and had a lovely balcony plus an extra window, as we were on the corner of the building. The bed was very comfortable. Although there is an option to eat at the hotel, we chose to explore a little and ate at The Wookey Hole Inn, just a few minutes walk away. We used the hotel bar for a couple of relaxed drinks. Breakfast was enjoyable, and the highlight for me was the pancake making machine! The area around the hotel is gorgeous. We were only there overnight but saw numerous families enjoying themselves. It also seemed popular with cyclists passing through the area. All in all, an excellent stay with friendly and welcoming staff. Would highly recommend!

Stopover in our way to Cornwall, dog friendly, lovely staff (despite them not having a chef they managed to sort us some food) really clean great place to stay

The staff go the extra mile to ensure your stay is as pleasurable as it can be for the price paid. Food is good, beds comfortable, quiet and secure location, plenty of parking, nice spa! What more could one want?