8/10 Good
Leslie
Travelled with partner
17 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a balcony suite, which was lovely. Everything about the room was amazing. Loved the larged, tiled shower in the bathroom, with both a very large shower head and a separate shower wand. The gas fireplace was also a very nice amenity. Service was very courteous and accomodating. The hotel is so close to the center of Asheville, you can walk into the city- we also saw busses nearby as well. One minor issue- I wish they provided microwaves in the room, but they do have one in the lobby. The only reason I didn't give them five stars is because, while the balcony afforded us a view of the city and some mountains, it was also open to a major highway directly below us, which was very loud. We'd stay here again, but we'd have to make sure we reserved a room that 1) faced west, so our mountain view had the sun setting, and 2) had a balcony that was skewed further away from the highway. Not sure if they have rooms that could accomadate both those requests though. Overall, the hotel room was absolutely lovely, the service was great, and while we didn’t utilize the restaurant or bar, they looked like they were quite nice as well. We'd just need to be further away from the highway noise and get a westward facing balcony next time.
Leslie
Stayed 1 night in Sep 2025