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Crowne Plaza Resort Asheville by IHG

3.5 star property

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View map
1 Resort Dr, Asheville, NC, 28806
  • Place, Harrah's Cherokee Center - Asheville
    ‪3 min drive‬
  • Place, The Orange Peel
    ‪3 min drive‬
  • Place, Biltmore Estate
    ‪7 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(33 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(34 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$139
includes taxes & fees
20 Nov - 21 Nov
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

About the area

Asheville

With a stay at Crowne Plaza Resort Asheville by IHG in Asheville (West Asheville), you'll be within a 5-minute drive of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 6.6 mi (10.6 km) from Biltmore Estate and 7.3 mi (11.7 km) from Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min drive - 2.3 km
  • University of North Carolina at Asheville - 3 min drive - 2.7 km
  • The Orange Peel - 3 min drive - 3.0 km
  • Wicked Weed Brewing - 3 min drive - 3.0 km
  • Biltmore Estate - 7 min drive - 7.0 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪New Belgium Brewing - ‬5 min drive

About this property

Crowne Plaza Resort Asheville by IHG

Hotel in Asheville with a 24-hour fitness center and a seasonal outdoor pool
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 274 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Overlook Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 365973 square feet (34000 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1012 reviews
Rating 8 - Good. 252 out of 1012 reviews
Rating 6 - Okay. 140 out of 1012 reviews
Rating 4 - Poor. 59 out of 1012 reviews
Rating 2 - Terrible. 52 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beautiful grounds, the quietness and the service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Edmund

Liked: Cleanliness, property conditions & facilities, room comfort

Great Spot and Value

Always clean. Wonderful property. Great staff. Love Miss Vicki at the front desk- very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather, Marshville

Travelled with family
Liked: Amenities
Bed was comfy, staff was helpful and area was safe. Very nice place. I will stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for a better place, clean and conveniently close to all our planned Asheville events
Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very elegant and well staffed. On top if all the our needs
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a casual elegance with beautiful stone fireplace and cozy sofas in lobby to enjoy a glass of wine from the lobby bar! Wonderful room with comfortable bed and cute deck for morning coffee. A wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot right outside of downtown

Great spot just outside of downtown Asheville. Great amenities.
Stayed 3 nights in Aug 2025

6/10 Okay

Carly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Specifically booked this hotel because of the attached spa, so was disappointed to discover that it was closed indefinitely. There are still signs on the property pointing you towards it which is also confusing. The shower handle broke off when we turned it on, and other fixtures in the room were loose/broken. Not a bad stay, but you don't get a lot for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are dog friendly! The beds are super comfortable and the AC is ice cold. There are doors to an outside patio and you can park your car in front of your room. We stayed on the bottom floor which made it much easier to walk our dog.. will come back to stay while in Asheville again.
Stayed 2 nights in Aug 2025

6/10 Okay

Bret

Stayed 1 night in Jul 2025

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was overwhelmed by a meeting going on and having multiple issues with keys not working, booked room next to pool and found out after checking in that it was closed so very disappointed as it was extort and we were looking forward to a swim before bed
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Amenities, property conditions & facilities
The place is beautiful. The ziplines, a bonus. The restaurant and bar staff, best I've met. The front desk staff could benefit from some social development. My room was beautiful, had a balcony, and probably the best bed and pillows I've ever experienced in a hotel. The room could have been cleaned better before I checked in. There was hair in the shower and a pair of socks from the previous occupant left in the room.
Stayed 4 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice ambiance. Would have given higher rating but restaurant food was quite average. Personnel were very friendly, from check-in to check out. Golf course was fun and very reasonably priced.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shauna

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Angela

Stayed 1 night in Jul 2025

6/10 Okay

Mitchell

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was good, the buffet breakfast had many good choices, and the regular menu must also very good. The service was fair at best, I actually had a waitress, instead of apologizing in saying she was sorry, tell me I had ordered chips with my sandwich, which I never ever would do. Room 170 was actually OK, except for I paid to get a room with a balcony and I got a room with a porch where people walk 3 feet away from us often. That was very disappointing, I paid for it and never used it. We had to return to the desk three times to have the key card reprogrammed because it failed. That’s a walk down the hall await for an elevator across the skywalk to the front desk and a return trip… Three times. You’re the Crowne Plaza, fix the problem. The amenities seemed great, but nobody explained anything to us when we checked in. I saw the golf, I saw a zip lines, but nobody told me anything about any of them. Were they free? Do I have to pay? How do I do it? Nothing. The room is nice, dated, the chair and ottoman were stained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James, Arlington

Stayed 1 night in Jul 2025

10/10 Excellent

Noah

Liked: Staff & service
The rooms are very dated
Stayed 2 nights in Jul 2025