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Comfort Inn Biltmore West

2.5 star property

Photo gallery for Comfort Inn Biltmore West

Free daily buffet breakfast
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Business Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
15 Crowell Rd, Asheville, NC, 28806
  • Asheville Outlets
    ‪4 min drive‬
  • Biltmore Estate
    ‪9 min drive‬
  • The Orange Peel
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(72 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Clarion Inn Biltmore Village

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1474)
The price is AU$131
for 1 room
includes taxes & fees
9 July - 10 July
Clarion Inn Biltmore Village

About the area

Asheville

A stay at Comfort Inn Biltmore West places you in the heart of Asheville, a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets. .This hotel is 5.4 mi (8.7 km) from Downtown Market Asheville and 5.4 mi (8.8 km) from Pisgah National Forest.

What's nearby

  • Asheville Outlets - 4 min drive - 5.8 km
  • Bob Lewis Ballpark - 5 min drive - 3.4 km
  • Biltmore Estate - 9 min drive - 8.9 km
  • The Orange Peel - 9 min drive - 11.8 km
  • University of North Carolina at Asheville - 10 min drive - 13.0 km

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Sand Hill Kitchen - ‬6 min drive
  • ‪Cracker Barrel - ‬3 min walk
  • ‪The Madness - ‬7 min walk

About this property

Comfort Inn Biltmore West

Hotel with free breakfast, in the vicinity of WNC Farmers Market
Comfort Inn Biltmore West offers 62 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

icela, Salisbury

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Philip, Huntsville

Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were clean. Bed was comfortable. Overall hotel needs a little TLC. Not a lot, just some minor things that would improve it. Breakfast was adequate, room was generally good. Lobby was quite nice.
Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

8/10 Good

Johnny

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

comfy bed and nice check in staff
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had no pet odor. The bed was not very comfortable, and the shower/tub floor looked dingy, probably due to the non-slip surface they chose. It was very easy to hear conversations in the adjoining room. The outlets on the bed-side lamp did not work in any of the 3 rooms we had.
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Clean, well lighted outside, very helpful staff, great breakfast
Stayed 4 nights in Feb 2025

4/10 Poor

MICHAEL

Disliked: Property conditions & facilities
A very Scary Neighborhood No where NEAR BILTMORE THE NAME IS VERY MISLEADING
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with family

Vacation lay over

Stopped for the night due to weather. Quiet , convenient and clean. Fast check in. Breakfast was typical but was fresh and area was clean
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2024

8/10 Good

Janet Michele

Travelled with family, Travelled with pets
Clean and friendly. Breakfast was good.
Stayed 1 night in Dec 2024

6/10 Okay

Donna, Ephrata

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed in Room 110. Floor is laminate not carpet. Although no visible dirt on the floor was seen, when my wife took off her shoes and walked 8 feet to the bathroom her soles were filthy when she got to the toilet! Obviously vacuuming did not get the soil off the floor! Mopping of the floor is lacking and we felt dirty the rest of our stay, even though the rest of the room appeared clean.
Stayed 1 night in Dec 2024

10/10 Excellent

La Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the facility
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
perfect place to relax
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Staff & service
I went through hurricane Helene here, so this was an abnormal hotel experience. The staff, trapped as much as the guests, were great. I extended my stay because there was no road open out of Asheville. The hotel lost power, ran out of food, hot water, and then had no water - not their fault. All stores and gas stations near were closed for days. Best thing: hotel was on high enough ground that there was no flood danger. Trees did not fall on cars in the parking lot. The other guests were great, we socialized and shared information as we had it (no one's cell phones worked.) I would stay here again. They need to fix the bathroom door of room 308. I got locked in the bathroom in the dark (no power) when the latch didn't work. Some jiggling and pushing and pulling finally got it open, but that was not pleasant at all. With no cell service, I could have been stuck in there for days. In four days, I never had any maid service for the room - maybe they couldn't get to work with all the hurricane-caused travel issues.
Stayed 3 nights in Sep 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was older, but in good shape. We were there when Hurricane Helene hit The staff was amazing and was so understanding of the situation. They helped in any way they could to make sure the guests were taken care of. Kudos to the staff!!!
Stayed 4 nights in Sep 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Irene

Stayed 1 night in Sep 2024

8/10 Good

william, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
clean, easy access, good value for money
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Quiet stay.
Stayed 2 nights in Sep 2024