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Aloft Asheville Downtown

3.0 star property

Photo gallery for Aloft Asheville Downtown

Property amenity
Outdoor pool
Lounge
View from property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
51 Biltmore Avenue, Asheville, NC, 28801
  • Place, Wicked Weed Brewing
    ‪2 min walk‬
  • Place, The Orange Peel
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for aloft, Traditional Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(105 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Suite, 1 King Bed, City View

aloft, Suite, 1 King Bed, City View | Living area

aloft, Suite, 1 King Bed, City View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Hotel Indigo Asheville Downtown by IHG
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The price is AU$182
includes taxes & fees
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About the area

Asheville

With a stay at Aloft Asheville Downtown, you'll be centrally located in Asheville, within a 15-minute drive of Biltmore Estate and Fine Arts Theatre. .This hotel is 0.1 mi (0.1 km) from Wicked Weed Brewing and 0.1 mi (0.2 km) from YMI Cultural Center.

What's nearby

  • Wicked Weed Brewing - 2 min walk - 0.2 km
  • The Orange Peel - 3 min walk - 0.3 km
  • Pack Square - 5 min walk - 0.4 km
  • Fired Up Creative Lounge Ashville - 6 min walk - 0.5 km
  • Harrah's Cherokee Center - Asheville - 9 min walk - 0.8 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Itto Ramen & Japanese Tapas - ‬2 min walk
  • ‪Pack's Tavern - ‬5 min walk
  • ‪French Broad Chocolate Lounge - ‬3 min walk
  • ‪One World Brewing - ‬3 min walk
  • ‪Wicked Weed Brew Pub - ‬2 min walk

About this property

Aloft Asheville Downtown

Hotel in Asheville with a coffee shop and an outdoor pool
Aloft Asheville Downtown offers 115 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and designer toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Re-fuel, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Re-fuel

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Self parking fee: USD 17 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel

Aloft Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1010 reviews
Rating 8 - Good. 129 out of 1010 reviews
Rating 6 - Okay. 54 out of 1010 reviews
Rating 4 - Poor. 21 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Luis Enrique, Durham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, room characteristics, cleanness, and very friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Lisa A.

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean hotel
Stayed 3 nights in Oct 2025

6/10 Okay

Jan

Travelled with partner
Room was not cleaned one day leaving us with items we needed. No ice in the hall ice freezer no comfort chair in room only one straight back. Other wise good. Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. Staff was excellent, and the accommodations were perfect for my needs.
Stayed 1 night in Oct 2025

10/10 Excellent

brooks

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My gosh, did this place exceed my expectations in every way possible. From the privacy of the rooms, rhe mountain vies, and the security I felt staying here in this hotel. The team made me feel like I wasnt there for jist my first Buffy, bur had been staying there for months on end. The bathrooms were shinier than nr cleans bald head aftwer a wet mop polishing. The views wwre so good, I almost bought a pistcard to send to my futur e self for staying at this quiant lift. 11/10 stars. Until next time, stay lifty ny friends
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, pleasant staff, clean rooms! Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
It was a nice room
Stayed 1 night in Oct 2025

10/10 Excellent

patricia s

Travelled with partner
Pool area looked lovely but we couldn’t use it. It was too cold outside in October. The staff were wonderful. We really enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mikaela

Stayed 2 nights in Oct 2025

8/10 Good

Catherine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a great location. We love the fact that the Aloft is very dog friendly, and we chose to stay there specifically for the convenience of the outdoor doggy area that used to be near the pool, but they got rid of it, so that was a big disappointment. Rooms are well designed but getting a bit tired. Really poor quality bedding, non-fitted sheets that don't stay on, lumpy and uncomfortable pillows.... It was okay when a room at the Aloft was around $200 but now that it costs $350+ a night, it is not really acceptable. There are more luxurious hotels in this area in the same price range. All in all, the Aloft is a good hotel but the value for money is just not there anymore.
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Place is solid. Want to come back when the pool is open.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Could use better bedding with blankets.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy, MAPLE GROVE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the atmosphere and nice room Great location
Stayed 2 nights in Oct 2025

6/10 Okay

james

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff was nonchalant about informing guests about the room and hallways being carpet cleaned. No information was available outside of a letter stating that the cleaning was to occur on a 1 day notice. Further inquiries were deflected with an answer of "I don't know". Personal effort was required by this guest to exempt our room from the carpet cleaning by seeking an audience with the General Manager. No assistance or follow up by the hotel front desk
Stayed 4 nights in Oct 2025

10/10 Excellent

Dylan

Stayed 3 nights in Oct 2025

10/10 Excellent

Franklin Trey

Can’t wait to visit again
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay in this hotel. Always a great experience. Friendly staff, excellent location, nice bar area, great outdoor space. Will definitely be back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, good for dogs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book again!

Common areas and room were clean. Staff was friendly and helpful. Nicest hotel gym we’ve ever used. Conveniently located as well.
Stayed 2 nights in Oct 2025