Book Antioquía hotels

Great

well kept hotel, excellent service and staff well presented and curtoius

Room never came to clean. Never came to fix the tv. I am unhappy

Good

We have stayed at the Hilton Garden Inn in Surco, Lima, and it never disappoints. Besides the ideal location in Surco, the two rooms we booked this time were spotless and comfortable for our one-week stay. From the General Manager to the front desk staff, restaurant staff, housekeeping staff, and the concierge, each employee made us feel welcome, valued, and consistently greeted us with a smile. Anytime we had a request, the staff would go the extra mile to fulfill it. We will most definitely be staying here again. Highly recommend a hotel that truly defines excellence in customer service and comfort.

I want to start with the positive. The bedroom had 2 queen size beds and was beautiful, however the floor was dirty full of dust. The hotel manager was awful and told us that they could not locate our reservation, then wanted to charge us more for the room,they never had breakfast for the entire time of our stay, on day 1 we did not have hot water but on day 2 we did, on day 3 we did not have hot water, the hotel was filthy full of trash and they even had a dirty mattress by the pool. Its not allowing me to add a picture because I have proof of everything. They did not want to provide us for an iron either. I was not sble to sleep well because of the noises at nigh. We could hear like it was next to us these long loud dog fights. Also be prepared that if you choose the option to pay there that the credit card machine would not process. She kept saying it couldn't read it!! I called my credit card and nothing was put through. I ended up having to pay cash, so I had no spending money for the rest of the trip since Pachacamac is a very small town. I hope this review makes you think twice about staying there!! You are warned ⚠️