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Hôtel Universel

3.5 star property

Photo gallery for Hôtel Universel

Indoor pool
Indoor pool
Exterior
Turkish bath/hammam, body treatments, Swedish massages, body wraps
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Alma College
    ‪7 min walk‬
  • Place, Mario-Tremblay Centre
    ‪2 min drive‬
  • Place, Ville d'Alma Spectacles
    ‪3 min drive‬
  • Airport, Roberval, QC (YRJ)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(80 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi
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  • Breakfast included
  • Parking included
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4.2 out of 5, Very good, 863 reviews
The price is AU$158
includes taxes & fees
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About the area

Alma

With a stay at Hôtel Universel in Alma, you'll be 10.5 mi (17 km) from Lac St Jean Beach and 14.2 mi (22.9 km) from Jardin Scullion. .This family-friendly hotel is 26.5 mi (42.7 km) from Fairy Hole Cavern Park.

What's nearby

  • Centenary Footbridge - 5 min walk - 0.5 km
  • Alma College - 7 min walk - 0.6 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Historic Village of Val-Jalbert - 58 min drive - 72.2 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk
  • ‪Café du Clocher - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Bar-Restaurant Chez Mario Tremblay - ‬6 min walk

About this property

Hôtel Universel

Hôtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 71 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy a meal at Pacini, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 13 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pacini - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 10.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 008072, 2026-11-30

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel

Hotel Universel Alma

Universel Alma

Hôtel Universel Alma

Hôtel Universel

Hôtel Universel Alma

Hôtel Universel Hotel

Hôtel Universel Hotel Alma

Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Lucie

Stayed 2 nights in Feb 2026

10/10 Excellent

Guillaume

Stayed 1 night in Feb 2026

10/10 Excellent

alexandre

Stayed 1 night in Feb 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was the best hotel of our six hotel stays
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room was spotless
Stayed 3 nights in Feb 2026

10/10 Excellent

Maryse

Stayed 1 night in Jan 2026

8/10 Good

Marie-Josée

Stayed 1 night in Feb 2026

8/10 Good

Serge

Stayed 1 night in Jan 2026

10/10 Excellent

Evelyne

Stayed 1 night in Jan 2026

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not appreciated the Price , it was supposed to be in cdn dollar, but in fact it was usd
Stayed 1 night in Jan 2026

8/10 Good

Steeve

Stayed 1 night in Jan 2026

10/10 Excellent

PIOTR

Stayed 1 night in Dec 2025

10/10 Excellent

Remi

Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
La seule étoile en moins c’est que l’eau de la piscine et celle du spa n’étaient pas rassurantes., brouille et grisâtre. Sinon les chambres sont superbe et le Pacini au rez-de-chaussée c’était parfait.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities
Propre et aimable
Stayed 2 nights in Dec 2025

10/10 Excellent

Frédéric

Stayed 2 nights in Dec 2025

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chambre vraiment très confortable et très propre.
Stayed 1 night in Jan 2026

8/10 Good

Kadjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa, jacuzzi was dirty
Stayed 2 nights in Dec 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super service!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Nikolaos

Business traveller
Liked: Cleanliness, staff & service, amenities
GREAT ROOM, I LOVED THE CONFERENCE ROOM
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities
Service rapide à l’accueil, chambre propre, et resto directement dans l’hôtel
Stayed 1 night in Dec 2025