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Bonnie Castle Resort & Marina

3.0 star property

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Marina
Fridge, coffee/tea maker
Banquet hall
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Boldt Castle
  • Place, Heart Island
  • Place, Thousand Islands Winery
    ‪9 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Alexandria Bay

Located in Alexandria Bay, Bonnie Castle Resort & Marina is within a 15-minute drive of Thousand Islands Winery and Thousand Islands Bridge. .This hotel is 10.4 mi (16.7 km) from 1000 Islands Tower and 10.6 mi (17 km) from Thousand Islands National Park.

What's nearby

  • Scenic View Park - 11 min walk - 1.0 km
  • Thousand Islands Winery - 9 min drive - 10.2 km
  • Thousand Islands Bridge - 14 min drive - 18.8 km
  • Thousand Islands National Park - 15 min drive - 19.9 km
  • 1000 Islands Tower - 15 min drive - 19.9 km

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪Bonnie Castle Resort & Marina - ‬1 min walk
  • ‪Coleman's Dock Of The Bay - ‬12 min walk
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk
  • ‪Riley's by the River - ‬10 min walk

About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Riverside Sports Bar serving guests of Bonnie Castle Resort & Marina. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, ATM/banking services, and a vending machine. Free self parking is available onsite.
Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Reviews

Bonnie Castle Resort & Marina Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 250 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

Reviews

8/10 Good

Brenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 4 nights in Jul 2025

10/10 Excellent

Harry

Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool was great!
Stayed 1 night in Aug 2025

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, staff & service
No safe no usb outlets no elevator no soap on wall limited shampoo and no conditioner view not so great. No breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Nicoleta

Travelled with family
Liked: Staff & service
The facility is very outdated, has not seen renovation probably since the 1990s. The doors lock with a classic turn knob key, the entrance signs are rusty and decayed. On a positive note- the place is clean and people are nice
Stayed 3 nights in Aug 2025

2/10 Terrible

Brenda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was probably a beautiful place in the 70s or 80s but it is in desperate need of a major overhaul. It is old and run down. The hallways are dark and there isn’t any security locks on the doors. It’s dirty and such a disappointment!
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a River View and the view was Awesome!!!! Everyone was so Nice!!
Stayed 2 nights in Aug 2025

6/10 Okay

Christina

Travelled with partner
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Stayed 3 nights in Jul 2025

6/10 Okay

Gene

Liked: Cleanliness, staff & service, room comfort
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired. House Keeping was excellent!!
Stayed 2 nights in Aug 2025

4/10 Poor

Jami

Stayed 2 nights in Jul 2025

6/10 Okay

Vic

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Stayed 2 nights in Jul 2025

6/10 Okay

Shelby

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Indoor pool area
Indoor pool
Indoor hot tub
View from indoor pool deck
Stayed 1 night in Jul 2025

2/10 Terrible

Man

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not match online description
Stayed 1 night in Jul 2025

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Bonnie Castle

The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Stayed 2 nights in Jul 2025

8/10 Good

Melanie

Stayed 2 nights in Jul 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay.. would have liked better view of the river.
Stayed 3 nights in Jul 2025

6/10 Okay

Rex

Disliked: Staff & service, property conditions & facilities, room comfort

A bay

Clean for most part— The place is old and tired Even to holes through roof Stairs and railings questionable Expensive Did not have a breakfast offering
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location on tbe river
Stayed 1 night in Jun 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Stayed 2 nights in Jul 2025