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Bonnie Castle Resort & Marina

3.0 star property

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Banquet hall
Fridge, coffee/tea maker
Exterior
Marina

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Boldt Castle
  • Place, Heart Island
  • Place, Thousand Islands Winery
    ‪11 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Alexandria Bay

Located in Alexandria Bay, Bonnie Castle Resort & Marina is within a 15-minute drive of Thousand Islands Winery and Thousand Islands Bridge. .This hotel is 10.4 mi (16.7 km) from 1000 Islands Tower and 10.6 mi (17 km) from Thousand Islands National Park.

What's nearby

  • Scenic View Park - 11 min walk - 1.0 km
  • Keewaydin State Park - 3 min drive - 2.2 km
  • Thousand Islands Winery - 11 min drive - 10.2 km
  • Thousand Islands Bridge - 17 min drive - 18.5 km
  • 1000 Islands Tower - 18 min drive - 19.5 km

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪Bonnie Castle Resort & Marina - ‬1 min walk
  • ‪Coleman's Dock Of The Bay - ‬12 min walk
  • ‪JK's Roadhouse - ‬6 min drive
  • ‪Jreck Subs - ‬11 min walk
  • ‪Dark Island Spirits - Distillery & Lounge - ‬10 min walk

About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Riverside Sports Bar serving guests of Bonnie Castle Resort & Marina. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, ATM/banking services, and a vending machine. Free self parking is available onsite.
Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 231 out of 1014 reviews
Rating 8 - Good. 302 out of 1014 reviews
Rating 6 - Okay. 251 out of 1014 reviews
Rating 4 - Poor. 135 out of 1014 reviews
Rating 2 - Terrible. 95 out of 1014 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Gabriella

Travelled with family
Liked: Staff & service
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Bridget

Travelled with group
Liked: Cleanliness, staff & service

Stay was average

It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained motel by a lake.

Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeerawan, Rockville Centre

Travelled with group
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was pretty clean. Needed repairs in multiple areas. Pretty outdated.
Stayed 3 nights in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Dean

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel/Resort is run down the pictures online must be 20 years old. The building was poor condition things were broken, stains in the ceiling the jacuzzi tub was broken the shower was broken. The hallway swelled they did an upgrade but charged extra for it. Worst hotel experience ever! This place should be gutted and redone. The only good thing was the girl tried to clean but things were just too old to make look good again. Front desk was nice but the up charge for a terrible room was crazy! $300 a night for a $50 hotel room don’t stay avoid at all cost!
Stayed 3 nights in Jun 2025

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here the staff go above and are always friendly location is convenient for walking
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, room comfort
The staff was extremely friendly and helpful. While the place is kind of outdated, it is nostalgic in that sense. The location was great, the place was clean, the price was reasonable.
Stayed 1 night in Jun 2025

2/10 Terrible

jinchang

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is old,there is bugs in the room,
Stayed 1 night in May 2025

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is extremely dated, there was mold in the bathroom and there were numerous ants crawling along one of the bed side tables. The rooms also did not have a dead bolt lock, just a standard lock on the doorknob which made me feel incredibly unsafe. Overall, I did not think the hotel matched the description on Expedia and I would not return to this property.
Stayed 2 nights in May 2025

6/10 Okay

Dalinda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The website show something very different like is, first night was very noisy second one was okay,
Stayed 2 nights in May 2025

8/10 Good

Carlos Rodriguez

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Our stay was nice and quiet and comfortable. Staff person was very pleasant and helpful. She offered if we needed anything more to let her know. If we are up that way again or someone asks, we will recommend Bonnie Castle resort to stay at.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and well kept.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kendall

Could use some more updates ,but it’s Very cozy we loved the pool area, please update date it.
Stayed 1 night in Mar 2025

6/10 Okay

mike

Liked: Cleanliness, staff & service
Had to fix the TV and bathroom handle was coming undone. Other than that it was a nice place to stay as we stayed there 6 times already
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Stayed 3 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Just not up to date very old and run down looking
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025