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Staying at hotel America was like staying in a Soviet era tower block in Moscow in the 1970s. My room was very cold and I had to request heating to be put on. Even with the extra (old and grubby) blanket I was cold all night. The room has probably not been updated since the building was constructed so the bright blue bathroom suite with missing plugs was like something from the 1970s. On the positive side, public areas are clean and up-to-date and the staff are pleasant. The amount charged by this hotel is probably influenced by the fact that there are few hotels in the area. This is not value for money and I would avoid staying here if at all possible.

Everything was classy but

Perfect

Great, large room, beautiful location, nice service overall, although sometimes we needed to ask a few times for things or got mixed answers. Great food. Lacked some amenities that were advertised. Not suitable for people with low mobility, due to the hardship getting there, but it is still relatively possible. Would definitely recommend, however.

This is an amazing gem of a hotel. Karine showed us to our room & around the hotel, which is beautiful and which has a breakfast room with gourmet snacks available to guests. She suggested hikes for us and advised us that because it was a holiday the restaurants would be closed for dinner. She suggested some restaurants to us and made us a lunch reservation where we ate the most delicious meal. After our visit to Montserrat Karine built us a fire so we could relax in one of the beautiful and comfortable guest spaces. The hotel is gorgeous, comfortable, warm and welcoming. The room was comfortable, spacious & had everything you could need for a wonderful stay. So glad we chose this hotel.

We had a lovely stay in Aleny.