See all properties
Save

Hotel Zazz

3.5 star property

Photo gallery for Hotel Zazz

Banana Suite
Property video
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Reception
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Spa

Explore the area

View map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Kirtland Air Force Base
    ‪9 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪6 min drive‬

Room options

View all photos for Studio King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio King

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Copper King

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Albuquerque

With a stay at Hotel Zazz in Albuquerque (Nob Hill), you'll be within a 5-minute drive of University of New Mexico and Popejoy Hall. .This spa hotel is 1.3 mi (2.1 km) from University of New Mexico Hospital and 1.8 mi (3 km) from Tingley Coliseum.

What's nearby

  • University of New Mexico - 14 min walk - 1.2 km
  • University of New Mexico Hospital - 3 min drive - 1.5 km
  • Tingley Coliseum - 5 min drive - 3.0 km
  • Kirtland Air Force Base - 9 min drive - 4.9 km
  • Old Town Plaza - 10 min drive - 7.2 km

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 9 min drive

Restaurants

  • ‪Central Bodega - ‬6 min walk
  • ‪Farmacy - ‬5 min walk
  • ‪Flying Star Cafe-Nob Hill - ‬5 min walk
  • ‪Ihatov - ‬5 min walk
  • ‪Fan Tang - ‬3 min walk

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 48 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 17 miles.
Satisfy your appetite for dinner at the hotel's bar/lounge, Speakeasy, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albuquerque? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Reviews

Hotel Zazz Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 866 reviews
Rating 8 - Good. 145 out of 866 reviews
Rating 6 - Okay. 69 out of 866 reviews
Rating 4 - Poor. 28 out of 866 reviews
Rating 2 - Terrible. 45 out of 866 reviews

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. 😊
Stayed 2 nights in Aug 2025

2/10 Terrible

Ron

Stayed 1 night in Aug 2025

10/10 Excellent

Pacasha D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun place to stay! Close to everything and very safe a quiet considering the location. This will be my go-to when staying in Albuquerque.
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

ahmad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy Location

It is an OK inn, very noisy location and rooms. I don’t think I will re-consider it in my future travels to Albuquerque, NM.
Stayed 3 nights in Aug 2025

8/10 Good

Whitney

Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Stayed 1 night in Apr 2025

8/10 Good

Ramal

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Disliked: Room comfort

Not my vibe.

I cannot really give details because I didn't stay due to guest smoking right outside my room. This isn't my vibe, but could be fun for someone who likes it. Just not my style at all. I wouldn't recommend, but staff is professional and courteous.
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and super cute with the vibrant colors. I loved that they included a black wash towel for makeup users. Their shampoos smell amazing!!! Overall my husband and I enjoyed our stay and will definitely be back soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This hotel is incredible and a must stay! The staff ALL of the staff were kind and very friendly. The vibe, the decor, the rooms everything was perfect. Cute, clean, quirky.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay ZAZZ
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mervi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love funky colors and art! Staff was very friendly!! I don’t know about this vip perk thing Expedia talked about but I think it was even better than staff was super friendly and made us welcome. Will stay here again definitely. Pool was deep and warm but not too warm. Bus to UNM/train/old town right outside hotel. Area outside was full of restaurants with great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Zazz Hotel - Not Worth the Hype or the Hassle If you’re considering booking at Zazz, think twice. They do not allow cancellations under any circumstance, which is frustrating if you end up regretting your choice (as I did). The property is extremely rundown—it shouldn’t even be listed as a hotel. The carpet was filthy, and the entire place felt neglected. On top of that, they charge $12.50 plus tax for parking, and if you don’t pay, you’re forced to park on the street—which felt completely unsafe. Customer service was mixed. A woman of color at the front desk was incredibly rude and unwelcoming—hard to miss her with her COVID mask pulled up to her eyeballs. On the other hand, a polite young man (also a person of color) wearing a gold chain was the only bright spot in an otherwise disappointing experience. I’m leaving out a lot, but please read the one-star reviews on Yelp—they’re accurate. I survived, but barely. Do yourself a favor: pay a little more and stay somewhere that’s actually clean and treats guests with basic courtesy.
What is the baggy & clip?
Rundown - this is a cheap motel!
Filthy rug
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!! ⭐️⭐️⭐️⭐️⭐️

I enjoyed my stay at Hotel Zazz. The staff were all very friendly and accommodating. I initially booked to stay two nights but extended for another night. The rooms were all colorful and uniquely decorated. Cute pool area and lounge.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Reina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun and unique
Stayed 1 night in Jul 2025

10/10 Excellent

Cassie Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025