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SureStay Hotel by Best Western Albuquerque Midtown

2.5 star property

Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

Lobby
Reception
Room, 1 King Bed, Accessible
Exterior
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View map
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107
  • University of New Mexico
    ‪3 min drive‬
  • University of New Mexico Hospital
    ‪4 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 King Beds

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About the area

Albuquerque

With a stay at SureStay Hotel by Best Western Albuquerque Midtown, you'll be centrally located in Albuquerque, a 4-minute drive from University of New Mexico and 9 minutes from Balloon Fiesta Park. .This hotel is 3.1 mi (4.9 km) from Albuquerque Convention Center and 4.8 mi (7.7 km) from ABQ Uptown.

What's nearby

  • University of New Mexico - 3 min drive - 3.0 km
  • University of New Mexico Hospital - 4 min drive - 3.8 km
  • Albuquerque Convention Center - 4 min drive - 4.9 km
  • ABQ Uptown - 5 min drive - 6.8 km
  • Old Town Plaza - 5 min drive - 6.8 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪New Mexico Piñon Coffee Co. - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Main Event Entertainment - ‬3 min drive
  • ‪La Cumbre Brewing Company - ‬18 min walk
  • ‪Stripes Burrito Co. - ‬17 min walk

About this property

SureStay Hotel by Best Western Albuquerque Midtown

Hotel in Albuquerque with a fitness center and a 24-hour front desk
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 83 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 110 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
Rodeway Inn Motel Albuquerque
Rodeway Inn Albuquerque
Rodeway Albuquerque
Motel Rodeway Inn & Suites Albuquerque
Albuquerque Rodeway Inn & Suites Motel
Rodeway Inn & Suites Albuquerque
Albuquerque Inn Suites
Red Roof Inn Suites Albuquerque
Rodeway Inn
Rodeway
Motel Rodeway Inn & Suites
Rodeway Inn Suites
SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

SureStay Hotel by Best Western Albuquerque Midtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 271 out of 883 reviews
Rating 8 - Good. 254 out of 883 reviews
Rating 6 - Okay. 153 out of 883 reviews
Rating 4 - Poor. 87 out of 883 reviews
Rating 2 - Terrible. 118 out of 883 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Travelled with family
Disliked: Staff & service, amenities
It has cute rooms, but the couch had white marks and all other gross stains, we had to add sheets over it. We asked for extra bedding because our toddler pees through his diaper a lot. They said they have no extras. Our toddler threw up in the dining room and there was no staff avaliable, so we had to clean it with tiny napkins. (They were professional when spoken with though) Decent breakfast, cool looking pool & hot tub.
Stayed 1 night in May 2025

8/10 Good

Brandie

Travelled with family
Liked: Cleanliness, staff & service
Not a great area. The window was broken like glass cracked. Beds were very creaky but mattress was nice. Needs a face lift and some basic repair and will be pretty good.
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well maintained property, nice girl at front desk very helpful. Large room well equipped
Stayed 1 night in May 2025

2/10 Terrible

RESP

Disliked: Cleanliness, staff & service, property conditions & facilities
I absolutely did not like anything there. I am a traveling tech and this has been the worst experience I ever faced. Will never EVER go back or will I recommend to my fellow staff.
Stayed 2 nights in May 2025

6/10 Okay

Maria

Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Sylent

Stayed 1 night in Apr 2025

4/10 Poor

john

Disliked: Property conditions & facilities, room comfort
not very comfi bed terrible pillows
Stayed 1 night in May 2025

6/10 Okay

Ernest

Stayed 2 nights in Apr 2025

10/10 Excellent

Aricka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

2/10 Terrible

Laurie

Business traveller
Disliked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Cecelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

There was only 1 night clerk who was slow while people in line to check in. Website sd TV included but it did not work all weekend, we reported it, night clerk kept saying people in line @ her desk. She finally came to fix it but couldnt, sd she would send some guy to fix it who NEVER came. I would not stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Stayed 1 night in Apr 2025

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very friendly staff. Breakfast was good and nice enviroment. Quiet place. I recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was surprisingly quiet even though it is next to the freeway
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mitch

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Shawn

Liked: Cleanliness, room comfort

True stay

I thought it would be a little nicer. Wasnt bad. Just not what i expected 😞
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 2 nights in Mar 2025

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
The nicest thing about this property is the staff....Customer service
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The staff was very nice
Stayed 1 night in Apr 2025

2/10 Terrible

Sean, tooele

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
After instruction from management to do so, my life was threatened for parking my truck and trailer at the neighboring property by the tenant there. The manager of the hotel claimed they had common ownership.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised.
Stayed 1 night in Apr 2025