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Hotel Chaco

4.0 star property

Photo gallery for Hotel Chaco

Breakfast, lunch and dinner served
Unclassified image, 2 of 38, button
Breakfast, lunch and dinner served
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View map
2000 Bellamah Avenue Northwest, Albuquerque, NM, 87104
  • Place, Albuquerque Museum
    ‪5 min walk‬
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, Explora Science Center and Children's Museum
    ‪7 min walk‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(69 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(23 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(118 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Accessible

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Fireplace (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Junior Room, 1 King Bed, Fireplace (Balcony)

  • City view
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Balcony

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Balcony

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

With a stay at Hotel Chaco in Albuquerque (Sawmill Area), you'll be within a 15-minute drive of University of New Mexico and Balloon Fiesta Park. .This spa hotel is 9.9 mi (15.9 km) from Kirtland Air Force Base and 0.2 mi (0.3 km) from Albuquerque Museum.

What's nearby

  • Albuquerque Museum - 5 min walk - 0.5 km
  • Old Town Plaza - 7 min walk - 0.6 km
  • Explora Science Center and Children's Museum - 7 min walk - 0.6 km
  • American International Rattlesnake Museum - 8 min walk - 0.8 km
  • ABQ BioPark Aquarium - 17 min walk - 1.5 km

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Ponderosa Brewing - ‬5 min walk
  • ‪Paxton's Taproom - ‬2 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Blackbird Coffee House - ‬9 min walk

About this property

Hotel Chaco

Hotel in Albuquerque with a full-service spa and a 24-hour fitness center
Hotel Chaco offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa at Chaco. Services include hot stone massages and facials. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Level 5, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Level 5 - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Equinox Cafe and Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 25 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Equinox Cafe and Bar
  • Level 5

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Partner property access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 100 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chaco Albuquerque
Chaco Albuquerque
Hotel Chaco Hotel
Hotel Chaco Albuquerque
Hotel Chaco Hotel Albuquerque

Hotel Chaco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 822 out of 1001 reviews
Rating 8 - Good. 106 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Denisse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My stay at this hotel was exceptional! The property was immaculately clean, and every member of the staff demonstrated outstanding professionalism and warmth. The atmosphere was both elegant and inviting, creating the perfect environment for relaxation. Additionally, the view was truly breathtaking and added to the overall charm of the experience. I highly recommend this hotel to anyone seeking comfort, quality, and remarkable hospitality. I look forward to returning in the future!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything here is spot on! Great people from valet attendant, Eric to the check in! Loved the fire pits and landscaping was beautiful in the Zen garden.
Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
The first night they put me in a room with no heat. They were well aware that the room had no heat and it was 40° outside. I called down to the front desk several times and was advised that Maintance would be up to look at the hest, but he never did. The following morning I was getting ready for my conference and the room was 57°. After I took a shower, I was beyond freezing and had to hurry to get to my speaking engagement. The front desk advised me that they were going to be upgrading my room when I return from my conference. When I returned from my conference, not only did they not upgrade my room, but they locked me out of my original room with all my stuff in it. When I finally got all my stuff together out of the old room, they took me to a different room that was worse than the room that I actually paid for. I told them that I had been advised this morning that I would be moved to a room with a fireplace. Throughout the entire time, the manager had two housekeepers following us around as if I was going to do something wrong. It was very uncomfortable. Finally, they moved me to a third room where the heat finally worked. When I advised the manager that both of the people who were working last night told me that that room they originally put me had no heat and they knew that when they stuck me there, I became very upset and I advised that if I became ill with pneumonia, then I would be seeking legal counsel. I will never stay at this hotel again.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was my first stay at Hotel Chaco and this is a really nice hotel. Lots of accommodations, and a good central location. I had a room with a great balcony that overlooked the courtyard. And to top it off, extra friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Stayed 1 night in Nov 2025

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
This is a beautiful hotel but charging a Resort fee when we arrived at 4 PM went out to an early diner, left at 9 am and used nothing the hotel had to offer seem more like a GREED FEE
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The room was super clean and the staff were very kind and helpful. The rooftop bar has an incredible view at sunset.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was professional, room was beautiful. Location was great too
Stayed 2 nights in Nov 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Southwestern vibe to it. All of the staff we interacted with were so nice and helpful. Everyone we spoke to was very helpful. Highly recommended next time in Albuquergue. Breakfast in our room was delicious and delivered within 30 minutes. Added plus is the Sawmill Market across the street from the hotel thich offers many different small unique eateries.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mathew

Stayed 2 nights in Oct 2025

8/10 Good

Hugh

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Camillia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Whitney, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Evelyne

Liked: Cleanliness, property conditions & facilities, room comfort

Peaceful

Incredible views, especially the rooftop. Beautiful architecture makes a peaceful stay. Very nice staff, too!
Stayed 1 night in Oct 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely, and having the Saw Mill close by was nice. The Old Plaza was nearby and walkable. Check-in was fine and didn’t know anything about the Expedia benefit.
Stayed 2 nights in Oct 2025

4/10 Poor

Josh

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Overpriced and felt like the walls were paper thin. Could hear the guests in the room next me. Not impressed.
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Rooftop bar/restaurant had some of the worst service we’ve experienced. Only way to get decent service was to sit at the bar. Sitting at a table was bad.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was so friendly and helpful. Ordered room service and it was delivered within10 minutes. Never had to wait more than 10 minutes on our car from valet. Beautiful property. I would definitely stay here again and recommend to friends.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for ballon fiesta! You can watch the ballon’s from your balcony. The dining at sawmill market is amazing and old town is also nice to walk around! Clean rooms nice staff!
Stayed 3 nights in Oct 2025