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Hotel Albuquerque at Old Town

3.5 star property

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Lobby
Outdoor dining
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(22 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(91 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

With a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. .This hotel is 10.2 mi (16.4 km) from Balloon Fiesta Park and 6.8 mi (10.9 km) from ABQ Uptown.

What's nearby

  • Old Town Plaza - 7 min walk - 0.6 km
  • ABQ BioPark Aquarium - 15 min walk - 1.3 km
  • Albuquerque Convention Center - 4 min drive - 3.0 km
  • ABQ BioPark Zoo - 5 min drive - 3.4 km
  • University of New Mexico - 5 min drive - 6.0 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars and a 24-hour front desk
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 879 out of 1314 reviews
Rating 8 - Good. 265 out of 1314 reviews
Rating 6 - Okay. 89 out of 1314 reviews
Rating 4 - Poor. 43 out of 1314 reviews
Rating 2 - Terrible. 38 out of 1314 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Service has been spotty. In room dining
Stayed 1 night in May 2025

10/10 Excellent

Isiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Priscilla

Stayed 3 nights in May 2025

8/10 Good

Gregg

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Travelled with family, Business traveller
Beautiful place
Stayed 2 nights in May 2025

2/10 Terrible

Juan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel needs to decide who they are, a nice hotel or a party hotel. Music at the wedding was so loud my bed was vibrating. We asked for a room change and were offered a bottle of wine as an apology. It was never delivered. People were partying in the hallways until 2-3
Stayed 1 night in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

loved the character of the hotel, comfortable with all the social needs either at the hotel or within walking distance.
Stayed 2 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Hugo

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, professional staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Gisele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw hot air balloons from our balcony each morning. How fun! The hotel is clean, comfortable, and the staff are very courteous. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, would like more dinner options
Stayed 2 nights in Apr 2025

8/10 Good

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand Dame of Accommodations

This is an older property, but well kept on the outside and the surrounding grounds are also manicured. The garden patio could make for a great breakfast area if exploited for that use. One elevator to the tower is very slow to open. Almost like watching paint dry. The rooms are adequately sized. Bathrooms have been renovated. The beds are platform framed. This is low to the ground and lack a boxspring. The sides stick out and you can bang the side of your foot or your leg getting in and out. Mattresses also seemed well used. I like this hotel because it has character and many pictures of Albuquerque in its western days. It kind of reminds me of the Orleans in Vegas, an older property with good bones. A quick breakfast bar with simple egg sandwiches and coffee in the morning would also be a convenience. Onsite valet parking is a plus. And friendly staff. A few changes as mentioned would make it a better stay. Proximity to old town and Sawmill market make it a good walking area. I would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. We will return again.
Stayed 2 nights in May 2025

4/10 Poor

Gladys K

Stayed 2 nights in May 2025

4/10 Poor

Mario

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Went to eat at Garduños and chose to eat from the buffet. They auto-grated me 20% immediately for a buffet?! Then they closed the pool because of rain, but it only was raining for 20 minutes, but they still kept it closed all night. Then upon check out, they hit me with a sneaky “amenity fee” $53 ! They said it’s for coffee in the lobby, and bottled waters and internet. What a rip off. Not going to book this hotel ever again.
Stayed 2 nights in May 2025

2/10 Terrible

Jean

Travelled with partner
Want to stay in a mosh pit? I understand that they make alot of money off of weddings. I did not agree to hours of loud music that I did not chose to come in through my window. We have stayed here before but never again.
Stayed 1 night in May 2025

10/10 Excellent

Christiane, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel with friendly, attentive staff. We had a room on the 10th floor with a great view through a corner window. Good place to stay!
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Many enjoyable activities in immediate vicinity with beautiful, historic surroundings. Staff are extremely friendly and helpful, to boot.
Stayed 1 night in Apr 2025