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Hotel Albuquerque at Old Town

3.5 star property

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Restaurant
Outdoor dining
Lobby
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, ABQ BioPark Zoo
    ‪5 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(96 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(87 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(26 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.6 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

With a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. .This hotel is 10.2 mi (16.4 km) from Balloon Fiesta Park and 6.8 mi (10.9 km) from ABQ Uptown.

What's nearby

  • Old Town Plaza - 7 min walk - 0.6 km
  • ABQ BioPark Aquarium - 15 min walk - 1.3 km
  • Albuquerque Convention Center - 4 min drive - 3.0 km
  • ABQ BioPark Zoo - 5 min drive - 3.4 km
  • University of New Mexico - 5 min drive - 6.4 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Paxton's Taproom - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars and a 24-hour front desk
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Reviews

Hotel Albuquerque at Old Town Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 963 out of 1421 reviews
Rating 8 - Good. 273 out of 1421 reviews
Rating 6 - Okay. 102 out of 1421 reviews
Rating 4 - Poor. 44 out of 1421 reviews
Rating 2 - Terrible. 39 out of 1421 reviews

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable upscale Hotel in Old Town Albuquerque.

This is an upscale hotel in Old Town Albuquerque with delightful southwest decor, very comfortable bed, high quality linens, good layout for bathroom and closet/prep area. Service staff was excellent. Walking distance to old town shopping and restaurants. Complimentary valet service is appreciated. The restaurant in Hotel had good live entertainment and excellent Margaritas!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great vintage Southwest charm and comfortable room. Good Mexican restaurant in lobby reasonable prices.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DOUGLAS, Mount Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Old Town.
Stayed 1 night in Aug 2025

8/10 Good

Ira

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a lot out things to do in walking distance.
Stayed 2 nights in Aug 2025

8/10 Good

Criss

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is very unique and authentic New Mexican and the staff is very friendly and accommodating however the pool is shared with the neighboring hotel and isn’t kept very clean also during our whole stay of 3 days only one elevator was working with a lot of hotel guests so long waits for the elevators.
Stayed 3 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort

Good and bad

Overall, a great location with a great view and near to Old Town. The hotel has a restaurant and bar which was ideal for me. The only things I would say to improve are some things in the room did not work well. The A/C buttons did not work, meaning I could not make the room hotter, colder, could not adjust temp, etc. The buttons were just like pressing nothing. For a $200 per nite hotel, this is not acceptable in August! I reached out to the front desk but it was hours before they got back to me and by then I was ready for bed. The shower the next morning also took 10 minutes on FULL HOT to even *begin* to be lukewarm and that is stretching it. It was barely tepid and I froze taking a shower. Again, for such a pricey hotel, not a good feature. BUT the views, restaurant, location, etc. make this hotel a great spot and I would stay again, but fix your basic shower/electrical appliances please? And be in touch sooner than 3 hours after someone reaches out?
Stayed 1 night in Aug 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Excellent stay, clean room, friendly staff, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Aliza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our family of four stayed in the room with two double beds for two nights. The room had a one cup keurig machine, a smaller than usual fridge, and no microwave. The double beds were very firm. All linens were clean and crisp. There are hard floors in the rooms which lends to the cleanliness. Our room was on the north side and had a beautiful view of the mountains and Westside so we got to watch sunrise and sunset. Hot air balloons were up and a couple sailed by the hotel. This would be a great place to stay during the Balloon Fiesta. The rooms on the south side of the building have balconies. We enjoyed the clean spaces and conveniences like cold bottled water at the pool. Sawmill Market is across the street as has tons of options for food and drinks. One elevator was inoperable and the other holds only nine people snugly. During our stay, the second elevator stopped working and we had to walk up to our 8th floor room. It was repaired but with two large weddings and other guests, I used the stairs a few times. The pool is shared with the adjacent hotel. It is 5ft at the deepest so it’s great for families. There are many shaded places with chairs and loungers. There is poolside service for food and drinks and plenty of towels. There are bathrooms in the pool area. All of the staff were incredibly kind and helpful. Parking is easy with lots all around the building.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TORY, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice. Check in was great. Guy was super nice and accommodating. I had just driven 10 hrs from San Diego and was driving 10 the following day taking my daughter, her dog and her car to Oklahoma State University. When we got in late I was going to jump in the shower before bed but the shower wasn’t getting hot so I figured I’d just wait til morning before getting on the road for another -0 hr drive. No hot water at all. On check out I told them there was no hot water and they said some of the rooms had been reporting it. I asked that the manager call me and she did. She was apologetic and said she credited me room service (roughly $50) and the $26 hotel service fee. It was a nice gesture but man I couldn’t put a price tag on a hot shower after that drive. Sort of soured me on the experience
Stayed 1 night in Aug 2025

8/10 Good

Perla

Stayed 3 nights in Aug 2025

10/10 Excellent

LaVenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view looked out to the mountains. Sawmill food court just a block away is excellent. Two major museums nearby. Love historic plaza area.
Stayed 1 night in Aug 2025

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool was gorgeous as was the view from my balcony. The hotel is so charming. I can’t wait to come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Very helpful valet for parking and baggage help.
Stayed 1 night in Jul 2025

10/10 Excellent

marcus

Stayed 2 nights in Jul 2025

2/10 Terrible

Raspreet

Stayed 1 night in Aug 2025

10/10 Excellent

Renassa

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Beautiful grounds! We had the Mountain View and was able to watch an exciting storm and weather show!
Great pool
Wonderful pool area, great comfy furniture and tons of clean dry towels
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Keep in mind it can get very busy as it is a conference hotel and wedding venue. The pool was nice, but super crowded, so we opted out of using it. The staff was very accommodating and helpful. Old town is walk-able from the hotel. Easy to park
Stayed 2 nights in Jul 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. The restaurant was delicious and staff were very kind and attentive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Stayed 3 nights in Jul 2025