Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Free daily self-service breakfast
1 bedroom, pillow-top beds, desk, laptop workspace
Front of property
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

View map
2300 12th St Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪3 min drive‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, University of New Mexico
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed (Pet Friendly)

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

8.2 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Albuquerque

A stay at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG places you in the heart of Albuquerque, within a 5-minute drive of Old Town Plaza and Albuquerque Convention Center. .This hotel is 4.2 mi (6.7 km) from University of New Mexico and 6.1 mi (9.8 km) from ABQ Uptown.

What's nearby

  • Indian Pueblo Cultural Center - 2 min walk - 0.2 km
  • Old Town Plaza - 3 min drive - 3.0 km
  • Albuquerque Convention Center - 4 min drive - 3.8 km
  • University of New Mexico - 4 min drive - 4.9 km
  • ABQ BioPark Zoo - 6 min drive - 3.7 km

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪Four Winds Travel Center - ‬3 min walk
  • ‪Love's Travel Stop - ‬15 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Burger King - ‬2 min drive

About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Albuquerque? This hotel has 1020 square feet (95 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Reviews

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Amenities
Needs upgrading and some tlc
Stayed 1 night in Jul 2025

10/10 Excellent

Bev, Casa Grande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, we had the 2 queen suite. The beds were comfortable, The sofa bed was not made, we were given linens when we checked in, though no pillows. I did state that we needed a room for three people. The rooms were very clean, the bathroom also. Enough towels and washothes for everyone. The breakfast had a variety of food. Scrambled eggs and egg white omelets. Turkey sausage and bacon. Bagels and English muffins were avaliable, along with coffee, bottled water, orange and cranberry juice.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service
I booked this thinking it had discrete rooms for two sets of adults but it did not. Staff was not helpful and stuck me full price for a second room. No more Holiday Inn Suites for me, ever.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was awesome. she helped us with extending our stay due to a reservation error at another property in Angel fire. We loved staying here thank you Holiday Inn you are our go to in hotels. we are rewards members
Stayed 1 night in Jul 2025

6/10 Okay

Lieu

Stayed 1 night in Jul 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay overnight. Right in front of starbucks.
Stayed 1 night in Jul 2025

8/10 Good

Jaclyn

Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities

Old mattress!!!!

Everything was great except the bed. Those mattresses are too old. I didn’t get any rest. I am not sure why they would keep mattresses that are old to the point that you feel and hear the springs on the mattress when you move!
Stayed 1 night in Jul 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, hope to come back soon
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious suite

Impressed that the manager realized a problem with the pull out bed before we arrived and offered us an adjoining room so we had enough beds. Nice breakfast with pancake machine, hot items, cereal and other options.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. My only issue was the hotel had an unpleasant smell at times. The hallways, elevators, our room had a pet smell and the bathroom a mildew smell. Everything was very clean just odd smells
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was clean with a friendly staff & well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

HCB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant visit and comfortable stay.
Stayed 3 nights in May 2025

2/10 Terrible

Freda

Travelled with family and small children
Found a lot of crawling ants around the tv, tables, dresser drawers and walls in the morning. They were crawling around our food. Did let housekeeping and front desk know.
Crawling ants
Stayed 1 night in Jun 2025

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst hotel i have ever stayed at. The smell was awful. The room smelled like a wet dog. The tile floor in the bathroom was coming up. The showerhead sprayed everywhere even outside the shower (which is probably why the tile floor was coming up). The hallways smelled worse than the room. I can't even describe the smell in the hallways. We skeot long enough to get bacj on the road. We could not get out fast enough!
Stayed 1 night in Jun 2025

8/10 Good

Holly

Stayed 1 night in Jun 2025

10/10 Excellent

Clorina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay for any reason that we’re in Albq, love there pool, hot tub and there breakfast, beside Starbucks is next door to them .
Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025