Holiday Inn Express - Balloon Fiesta Park by IHG

2.5 star property

Photo gallery for Holiday Inn Express - Balloon Fiesta Park by IHG

Free buffet breakfast
Exterior
Exterior
Indoor pool
Suite, 2 Queen Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View map
5401 Alameda Blvd Ne, Albuquerque, NM, 87113
  • Place, Balloon Fiesta Park
    ‪10 min walk‬
  • Place, Sandia Casino
    ‪4 min drive‬
  • Place, ABQ Uptown
    ‪13 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Albuquerque

With a stay at Holiday Inn Express - Balloon Fiesta Park by IHG in Albuquerque (Balloon Fiesta Park - North I-25), you'll be within a 5-minute drive of Balloon Fiesta Park and Sandia Casino. .This hotel is 6.9 mi (11.1 km) from ABQ Uptown and 8.9 mi (14.3 km) from Albuquerque Convention Center.

What's nearby

  • Balloon Fiesta Park - 10 min walk - 0.9 km
  • Anderson-Abruzzo Albuquerque International Balloon Museum - 17 min walk - 1.5 km
  • Sandia Casino - 4 min drive - 3.4 km
  • Cottonwood Mall - 10 min drive - 10.1 km
  • ABQ Uptown - 13 min drive - 11.6 km

Getting around

  • Alvarado Transportation Center - 16 min drive
  • Albuquerque International Sunport (ABQ) - 17 min drive

Restaurants

  • ‪Tin Can Alley ABQ - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Reforma - ‬3 min walk
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬15 min walk

About this property

Holiday Inn Express - Balloon Fiesta Park by IHG

Hotel with free breakfast, near Balloon Fiesta Park
Holiday Inn Express - Balloon Fiesta Park by IHG offers 62 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Albuquerque? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 603 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Balloon Fiesta Park
Holiday Inn Express Balloon Fiesta Park Albuquerque
Holiday Inn Express Balloon Fiesta Park Hotel
Holiday Inn Express Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Fiesta
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque

Reviews

Holiday Inn Express - Balloon Fiesta Park by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 905 reviews
Rating 8 - Good. 250 out of 905 reviews
Rating 6 - Okay. 155 out of 905 reviews
Rating 4 - Poor. 60 out of 905 reviews
Rating 2 - Terrible. 70 out of 905 reviews

Reviews

4/10 Poor

tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great service at check-in, bad room cndirition

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay somewhere else.

We had to be moved rooms, the AC was out, the elevator broke while we were there. You have to use your card to get in and out of the hotel after 10pm, that didn't work with no front desk attendant, we waited for a good person to let us in. There were roaches present, no housekeeping and the parking situation was horrible. People taking up 2 spaces and no one doing anything about it. I gave it 2 stars because one person was trying to help.
Stayed 3 nights in Aug 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived T 4pm no rooms available When hotel was already reserved At 6 pm still no room no customer service when clerk called manager Christopher about said couldn’t do anything about it that we can just cancel Clerk Alex did take it about herself to find another room Checked into that room and tv didn’t worked Not the cleanest When next day went to front desk to speak to manager never came out was asked to leave name and number and didn’t recieve a call
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Simply gross

When I arrived the person at the front desk said what room I was in while other people were there. I always thought they werent supposed to do that but I could be wrong. Now the room...it was dirty. There was hair in the bathroom along the sink and the mirror. There were spots on the floor it looked like hadnt been vacuumed. The desk in the room was super dusty like they never cleaned it. There were some old stains on the bedsheets and some random hairs. It made me think they didnt change sheets. The room itself smelled musty and the bathroom smelled like it hadnt been cleaned. I didnt even eat their breakfast so i dont know about the breakfast. I didnt trust it if they couldn't clean the room properly.
Stayed 2 nights in Aug 2025

6/10 Okay

SanTangla

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities
Quick and easy overnight stay for the road. Did find a piece of a roach in the hotel room that disturbed me, but exactly what you’d expect from a 2 star stay
Stayed 1 night in Aug 2025

10/10 Excellent

Armando

Stayed 1 night in Jul 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, property conditions & facilities
Very dirty. Mold in rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Austin

Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Travelled with family

Needs upgrades

The elevators were broken the nights we stayed it never got fixed. The cleanliness of the room was not great and we called but the front desk never answered. We asked for extra towels and were only given one set. The breakfast was very minimal and not much quantity.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was still dirty, beds unmade, elevators didn't work and the door lock was broken. I requested a refund shortly after checking in and booked a different hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Maneerat

Travelled with family
Disliked: Cleanliness, staff & service
I booked this property 3 months in advance. Followed the 3 pm check in rule. But when I went to check in, I was told that the hotel accidentally overbooked. So, they had no room for me. I asked the receptionist what I should do, she told me to try the “motels” nearby. I was very upset. While I was talking to her, a man came in and checked in and got a room!!! When I complained more, she said her manager is coming and “let see what he can do”. The manager came and finally gave me a room that turned out to be a bigger room that I booked. My point is..if the hotel “accidentally” overbooked, was I my fault? Why didn’t they gave me the other room in the first place. But instead, told me to go to try the motels nearby. Very unpleased. Then, two days later, I wanted to use the washing machine. I asked the receptionist if I needed coins to operate it. She said they don’t carry cash at the counter and told me to try the gas station next door. I spent 30 min in trying to get the coins. The receptionist had no clue that one could download an app, load the money, and operate the machine!! She is at no use at all!!
Stayed 5 nights in Jul 2025

4/10 Poor

Irma G.

Travelled with partner
Liked: Staff & service, amenities
Was very disappointed that a room was not available on the first floor since I have knee issues and am 79 years. The elevator was broken and the room smelled like dogs had poop.
Stayed 1 night in Jul 2025

2/10 Terrible

Ra-Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service, amenities
Will not be back
Stayed 1 night in Jul 2025

10/10 Excellent

Edward, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Pretty decent stay overall. Couple glitches, the key cards would go out when kept near anything with a battery or electricity. Two key-cards had to be reset multiple times in four days. Two different occasions the counter-help was nowhere to be found.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and accomody staff

This was an excellent stay. We stayed here due to being in a little bit of a pickle due to an unexpected vehicle repair as we were passing through Albuquerque. Staff was very accommodating and helpful and we really appreciated it!
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Stayed 2 nights in Jul 2025