Tru By Hilton Albany Airport, NY

2.5 star property

Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Lobby
Snack bar
Pool
Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

View map
798 Albany Shaker Road, Albany, NY, 12211
  • Place, Colonie Center Mall
    ‪7 min drive‬
  • Place, Crossgates Mall
    ‪10 min drive‬
  • Place, University at Albany
    ‪11 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min walk‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(219 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Roll-In Shower)

8.6 out of 10
Excellent
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(166 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Albany

Located in Albany, Tru By Hilton Albany Airport, NY is in the business district, within a 10-minute drive of Colonie Center Mall and Crossgates Mall. .This golf hotel is 6.9 mi (11.2 km) from University at Albany and 8.7 mi (14.1 km) from MVP Arena.

What's nearby

  • Colonie Center Mall - 7 min drive - 5.3 km
  • Crossgates Mall - 10 min drive - 10.0 km
  • University at Albany - 11 min drive - 11.0 km
  • Albany Medical Center - 16 min drive - 13.8 km
  • MVP Arena - 17 min drive - 15.9 km

Getting around

  • Albany International Airport Station - 13 min walk
  • Albany Intl. Airport (ALB) - 8 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Metro 7 Diner - ‬4 min drive
  • ‪Control Tower - ‬5 min drive
  • ‪The Tavern at the Desmond - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 106 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Airport, NY. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1528 out of 2240 reviews
Rating 8 - Good. 423 out of 2240 reviews
Rating 6 - Okay. 157 out of 2240 reviews
Rating 4 - Poor. 85 out of 2240 reviews
Rating 2 - Terrible. 47 out of 2240 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable and convenient hotel right near the airport. Our plane was delayed until after 2:30 am but they still picked us up promptly after we called and checked us in without a hitch. The beds were very comfortable and the place was really clean and well appointed. It was quiet. Perfect for what we needed.
Stayed 1 night in Jun 2025

2/10 Terrible

Lang Thi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am writing to formally express my disappointment with the service I received during my recent stay at your hotel. First, I had to wait for two and a half hours to check in, only to be told by the new group of receptionists at 3:00 PM that they were unaware guests were waiting. This is unacceptable and shows poor communication and management at the front desk. Second, during my three-day stay, housekeeping never came to clean my room, despite my repeated requests. I asked multiple times for my room to be cleaned, but no one ever showed up. This level of service is far below what I expect from a hotel of your standard, and it significantly impacted my experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly, room was clean and breakfast was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
The 24 hour shuttle was a great addition being so close to the airport. Modern fixtures, comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Anndy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tiene buen servicio es agradable
Stayed 1 night in Jun 2025

6/10 Okay

Gabriela

Business traveller
Disliked: Staff & service
As an airport hotel, it was fine. No frills but it was clean. On both times that I stayed, I waited for over 30 minutes to be picked up by the free shuttle though the location is about 2 minutes' drive away. The second time I had to call again to remind them that I was waiting, as no one told the driver, apparently... something to work on!
Stayed 1 night in Jun 2025

10/10 Excellent

aricka

Stayed 1 night in Jan 2025

6/10 Okay

Britten

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Kind and courteous staff however, room was not ready at 3 PM.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had car problems while we were there. The staff was very helpful and making sure we were taking care of and worked with me to unsure we had a place to stay.
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Jun 2025

8/10 Good

Joe

Travelled with group
Beautiful outdoor seating area
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed due to flight cancellation
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Located in quite area with a walking trail well marked. Very clean. Bathroom floor gets extremely slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and new. Immaculate room a breakfast buffet. Very refreshing to be happy with condition of hotel. Well done and thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Carol Ann

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

William, Tillson

Convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Vell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Great clean place
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Stayed 1 night in May 2025