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I stayed at Jasmine Pyramids Hotel with my mum and we had a fantastic stay. The hotel was lovely and clean and you could see the pyramids from outside the hotel, but what set it apart from other hotel stays was the service. From the beginning Ahmed was very responsive on WhatsApp even before we arrived. Raouf was on the main desk and I have to commend his professionalism, exceptional hospitality and warmth throughout. We travelled over my mum’s birthday and they arranged a lovely cake and decorations to surprise her. Thank you to all the staff who helped with this - Raouf, Rafaat, Khalid, Mohammed and anyone else I have missed! The breakfast was great, Abdallah prepared lots of traditional Egyptian foods which we were able to try and they provided continental options too. My mum became obsessed with guava and they made sure there was plenty of those for her to eat! It was our first time visiting Egypt and we would highly recommend this hotel to others. Thank you!!!!

I like the amazing view from the rooms and rooftop to the pyramids, Staff was nice and friendly, I like my dinner and breakfast. I didn’t like that my first room on 1st floor was dirty and the pillow was without pillowcase, Floor and Toilet dirty, the glass door too but Meran help me right away and provide me another room. The second room was clean but was a leak on the bathroom and the toilet was not flushing at all and was not steamer or item available on the hotel. Still with this lil issues on my 2nd room I feel good on the hotel. Kindly Recommendation: 1. A least 1 iron/ steamer available per request. 2. Someone available for fix engineer issues. 3. Pillowcases for cover the pillow. 4. King size sheets ( the sheets on king bed was queen size ) Thank you !

It was great. The crew excellent

My son and I

The room was large. The food was excellent. The staff was always reaching out offering assistance. The neighborhood is in poor condition. That is not the hotel's fault.

The hotel is satisfactory, offering a pleasant view of the pyramid, and the room was tidy. The food is acceptable, although the complimentary breakfast leaves much to be desired; however, it is 'FREE'. The staff are friendly and extremely accommodating throughout our entire stay. Special thanks to the team that made our visit to Egypt remarkably effortless. Omar Reta, the hotel manager, assisted us in booking a four-day tour and went above and beyond to help us with a special request to return items I purchased from one of the stores. He even came to the hotel on his day off. Mohammed Hamad, our driver, was exceptionally pleasant and always responded with a smile, never saying 'No'. Memo, our excellent tour guide at the Great Pyramid, shared his extensive knowledge about the pyramid with us. He is a very intelligent guide, as far as I can tell. Hasam, our tour guide in Alexandria, demonstrated a deep understanding of the location and the history of the great Alexander. Overall, my wife and I were extremely pleased that we made the trip to Egypt and had the opportunity to meet these remarkable individuals. I am grateful for everything! An effortless 5-star service!