Book Ain Sfa hotels

Everything went great the hotel is out favorite hotel in Oujda, is the only one that you can feel like home staff is always professional and very friendly receiving you at the check in to the check out , Aya at the reception desk she is always treat us with respect and great us with a big smile, sabbath is always nice and welcoming in general all staff and administrators are the best in all hotels we had ever stayed at. Keep being like this and we will coming back .

Staff are super polite and friendly. Especially Younis. Value for money and in a very good location not far from the market.

Good hotel, clean and convenient.

The staff, accommodations, settings, cleanliness and communal restaurant continue to be a plus consistently as we stayed in 2013, 2014, 2022 and 2023. At times overcrowding was an issue. This last stay was marred by unacceptable construction noise on bloc 2, story 2. I had to speak to workers and at the desk that not even informing guests of this more than hour long din was just checked unacceptable.

Clean spacious rooms. All staff are thoughtful and helpful. The pool area is always clean and the breakfast is always great. The common areas encourage gathering and are comfortable and fun (foosball!).

Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better.