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The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful.

We enjoyed our stay so much! Gianna and her family were so nice and welcoming! I don't usually stay at properties where the family also stays, but I'm so glad I did this time! My husband and I loved the views and I made dinner in the loft kitchen twice using the fresh herbs Gianna had growing. She was so generous and left us food staples to make dinner and it really came in handy the first night when we realized that we would rather drink wine outside than go out to dinner! One thing to note about this area (and most places we visited in Italy), is the restaurant hours. Many places only open for dinner and that starts around 7pm. Lunch is over at 3pm and most places close from 3pm-7pm. Everything was perfect for our stay and the area is lovely.

Bar staff very helpful. Our cabin was about 10 min walk from reception, no wifi signal there. Clean linen. Kitchen facility very poor, oversize pans that didn't fit the hot plates. No kitchen storage space. Grounds needed weeding. Don't book a semi cabin as the walls are so thin you can hear everything next door. Pool was closed & shop and very limited stock. 20km from Florence

There is sometimes a fine line between rustic and dilapidated, but this property is definitely the latter. It is tired and dated, there is exposed wiring, the cot was broken, the fridge leaks water, the bathrooms are frankly grim and the aircon barely copes at maintaining 22 deg C. The house was the family home of the man who lives in a small part of the house. He can enter your part of the house whenever he wishes, and does so frequently and unannounced. It was his home, and feels like he has been relegated to the granny annexe but still misses his house. It could be a great property. It wouldn’t need much in the way of investment.The pool is lovely and large. It is an above ground pool (note the careful photography on the site that does not make this obvious). It is shallow, but apart from that provided lots of entertainment.The location is great and Arezzo is a lovely town and you are within an hour of Sienna, Florence and a bit further to many other famous destinations.