Family Accommodation in Adirondack Region

Amazing hotel with gorgeous huge lobby area for hanging out and playing cards. Pool and hot tub were so nice after a day of skiing. Pub next door is phenomenal with great specials. Ten mins to whiteface and easy walking to downtown and many restaurants.

Great

I did not go to the gym. Heater was okay.

Ok, but no hot water in rooms and l wasn’t told before arrival.

Very Disappointing Stay at Laurel Lake Placid My stay at Laurel Lake Placid was extremely disappointing and far below expectations. The breakfast was honestly one of the worst hotel breakfasts I’ve experienced — very limited options, poorly presented, and felt more like an afterthought than an actual service for guests. There was barely any variety, and the quality did not match what you would expect from a hotel in Lake Placid. The room itself was equally frustrating. It was almost empty, with minimal furniture and barely any amenities provided. It felt unfinished and uncomfortable rather than cozy or welcoming. Basic essentials that most hotels normally provide were missing, making the stay inconvenient and not worth the price at all. Overall, the hotel lacks attention to guest comfort, proper amenities, and quality service. I would not recommend staying here unless major improvements are made.

This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why would we ask you to change rooms?"... 😅 Little did we know how relevant that would become. Firstly, let's begin by how ridiculous it is that they charge a resort fee for places that weren't open, unavailable, some under construction, and not being allowed to really stay near the resort. The premises features a detached wing on the west thats in worse shape than any common budget hotel chain despite being advertised as "newly renovated". Sincerely, to all readers, there are waterfront views of Lake George in better quality rooms for better prices. But for completeness and transparency, it's important to further illustrate the lackluster quality. I think that recently renovated "resorts" would have a better installation of higher quality flooring. The owners felt it acceptable to use the cheap peel and stick vinyl flooring throughout a large portion of the property--like the cheapest a landlord would ins. In our room in particular, that flooring had started to peel.