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We had wonderful stay Clean room Friendly staff I will definitely stay in Grand hotel again

I've stayed in two different rooms this week. First one was #6. Seemed clean. Did not use the shower. Hand soap was nice and moisturized. Second time I stayed in room 8, seemed clean until I went to shower. No fan in the bathroom, towels smelled kind of like wet dog? When I had the shower running, it smelled like ammonia, not pleasant. The shower curtain was dirty , definitely need to wash those as often as the towels , as it's cloth and tends to get musty. Tub and toilet very clean. First time wifi wasn't good, but it was fixed a few days later Quiet, A/C worked and there were bottles of water provided. No conditioner, only conditioning shampoo which isn't the same thing. Front desk clerk was wonderful. Check in was relatively quick but no a/c in the tiny office so if it's hot outside, you're drenched in sw at waiting to check in . Overall a good experience

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Excellent check in, very clean all around the lodge, very helpful young lady from London UK.

very nice

We loved the space at the Grand Residence. We had space for our family of 5 to have separate beds. Our other family members were staying in The Grand and we could all meet every night at the hot tub.