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Beautiful beach resort with friendly staff

Staff were excellent, friendly & accommodating. Meals were excellent; building & rooms could have been cleaner & necessary minor repairs seem to have been overlooked. A paper map of both the property and the island would have been appreciated. Check in staff should routinely explain how the elevators work to new arrivals. A selection of a music channel on the tv would be a nice addition. Also, I would suggest that you promote that little ice cream and sandwich shop a bit more. They have more affordable options for guests to choose.

Staff was more than accommodating with any request we had. This was the perfect resort for a girls trip, food excellent, pool and beach beyond our expectations. Music was new and fresh. The lobby gorgeous and fun at all hours. The night club was great. The staff was friendly and went above and beyond.

I like the cleaning in the rooms, pool and all areas of the hotel. The excellent staff, thanks to Marisol and Emmanuel(front desk) professionals, were friendly and respectful. Marisol gave us many recommendations about the Vieques and Culebra Islands, restaurants in the areas, and other places in downtown San Juan. Breakfast is acceptable and free. The food and drink options in the pool and bars were good. Didn't like that I had to walk to the beach about 5 min away, but very accessible. The hotel gave me a chair and an umbrella. The beach was beautiful, the sand very thinning, the water temperature warm.

The staff was exceptional. Great experience.

The beach was absolute paradise. The Mahi Mahi Restaurant on sote was great and convenient!