ibis Zurich City West

3.0 star property

Photo gallery for ibis Zurich City West

Property entrance
Breakfast, lunch served; local and international cuisine, garden views
Blackout curtains, soundproofing, free cots/infant beds, free WiFi
Miscellaneous
Buffet breakfast on weekends (CHF 19 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View map
Schiffbaustrasse 11, Zürich, ZH, 8005
  • Place, Letzigrund Stadium
    ‪14 min walk‬
  • Place, Swiss National Museum
    ‪3 min drive‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

Room, 1 Double Bed (New Sleep Easy Concept)

8.8 out of 10
Excellent
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, Multiple Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Zürich

With a stay at ibis Zurich City West in Zürich (Zürich Center), you'll be a 3-minute drive from Letzigrund Stadium and 5 minutes from Bahnhofstrasse. .This family-friendly hotel is 2.6 mi (4.1 km) from Hallenstadion and 4.4 mi (7 km) from Zoo Zurich.

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Lindenhof - 4 min drive - 3.1 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 5 min drive
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪Rivington & Sons - ‬6 min walk

About this property

ibis Zurich City West

Riverwalk hotel with a 24-hour front desk and a coffee shop
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as separate sitting areas and complimentary bottled water.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a picnic area.
Satisfy your appetite with local and international cuisine at The Flave of Zürich, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
The Flave of Zürich - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • Books
  • Games
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 220 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a maximum of one baby cot/crib per room.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Zurich City West
ibis Zurich City West
Zurich City West ibis
ibis Zurich City West Zürich
Etap Zurich City West
Accor Zurich City West
Ibis Hotel zürich
ibis Zurich City West Hotel
ibis Zurich City West Zürich
ibis Zurich City West Hotel Zürich

ibis Zurich City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 1005 reviews
Rating 8 - Good. 458 out of 1005 reviews
Rating 6 - Okay. 172 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vas

Liked: Cleanliness, staff & service, property conditions & facilities
friendly ,co-operative staff, checked us in very early in the day as the room was ready at no extra cost, comfortable modern room, dining facilities available ,microwave and kettle facility available near the reception,close to transport, over all definitely recommended to stay
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at ibis properties. This was a good location, away from the busy old town but easy to access by train, bus, or tram. We found several great wonderful coffee shops nearby as well as bars and restaurants. Go to Cream for coffee and breakfast - a quick walk. 10/10. Ibis has an ajoining hotel with restaurant and bar. BUT...go to Les Halles. Terrific bar and food. Ibis is good value overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and Staff was very kind. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff on our arrival was amazing. They were able to accommodate our arrival and get us settled in so that we could enjoy the amazing city. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service

Does what it says on the tin

A clean place to stay with decent breakfast in the morning. Better priced than many other options for a family in Zurich. Nothing much in location itself for a family but easy access to tram or train links, small coop nearby for snacks etc. There is a kettle near reception to use but would have liked a small kettle and tea/coffee in the room (as Brits we really missed this!).
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

8/10 Good

Tanka

Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very budget friendly hotel. Room did not have a safe or a mini fridge. 30 minute walk to the old town.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anette

Travelled with family
They don’t have gluten free breakfast and we asked them but they don’t have,I think they must have gluten-free because many people are allergic, the room for family was okey and the service was good in the resection.
Stayed 2 nights in Jul 2025

8/10 Good

Ritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

jhonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great room!
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helpful and friendly. Room was exactly what we needed. Breakfast was limited with only 2 hot options each morning. Would have liked to see more variety Good location close to 2 tram stops so easy access to the centre of Zurich Overall a pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay.
Stayed 1 night in Jul 2025

6/10 Okay

Nihar

Stayed 2 nights in Jul 2025

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

NELSON

Stayed 2 nights in Jun 2025

8/10 Good

Ana, Guatemala

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights in a twin room. On arrival the guy at reception was very friendly and spoke good English . The room was fine and the beds were very comfortable - shower was great . Breakfast was also good with plenty choice of hot/
Stayed 2 nights in Jun 2025

10/10 Excellent

Princika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at Ibis Zurich . The rooms were clean and spacious , and the staff was welcoming and always willing to help. Great breakfast and conveniently located with easy access to transport!
Stayed 2 nights in May 2025

6/10 Okay

Kim

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Very basic hotel. No coffee, kettle or iron
Stayed 4 nights in May 2025

10/10 Excellent

kim ying sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

It was not good. Breakfast tables and chairs were dirty. I evev found hair in the honey
Stayed 3 nights in Apr 2025