See all properties
Save

Crowne Plaza Zürich by IHG

4.0 star property

Photo gallery for Crowne Plaza Zürich by IHG

Fitness facility
Lake
Exterior
Daily buffet breakfast (CHF 29 per person)
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Technopark Business Center
    ‪17 min walk‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(29 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Daily buffet breakfast (CHF 24 per person)
ibis Styles Zurich City Center
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
4.2 out of 5, Very good, 1,001 reviews
The price is AU$244
includes taxes & fees
26 Apr - 27 Apr
ibis Styles Zurich City Center

About the area

Zürich

With a stay at Crowne Plaza Zürich by IHG in Zürich (Zürich Center), you'll be a 4-minute walk from Letzigrund Stadium and a 5-minute drive from Bahnhofstrasse. .This hotel is 2.6 mi (4.1 km) from Fraumuenster and 2.7 mi (4.3 km) from Swiss National Museum.

What's nearby

  • Letzigrund Stadium - 3 min walk - 0.3 km
  • Maag Halle - 14 min walk - 1.2 km
  • SIX Swiss Exchange - 17 min walk - 1.5 km
  • Technopark Business Center - 17 min walk - 1.5 km
  • Bahnhofstrasse - 4 min drive - 2.8 km

Getting around

  • Zurich Altstetten Station - 3 min drive
  • Letzigrund Tram Stop - 3 min walk
  • Zurich Airport (ZRH) - 28 min drive

Restaurants

  • ‪Crowne Plaza Bar - ‬1 min walk
  • ‪Restaurant Hardhof - ‬5 min walk
  • ‪Ooki Pavillon - ‬3 min walk
  • ‪Tacos Ramiro Y Macario - ‬5 min walk
  • ‪Ayverdi's - ‬2 min walk

About this property

Crowne Plaza Zürich by IHG

Crowne Plaza Zürich by IHG offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 365 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Zürich? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Onsite venue #2 - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50 per accommodation, per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1004 reviews
Rating 8 - Good. 328 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

Hendrik De, Waretown

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Dec 2025

6/10 Okay

Abdulaziz

Liked: Cleanliness
Clean and nice but the pillows were really uncomfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

CATHERINE

Travelled with partner
Liked: Cleanliness, amenities
Room was ok. Bathroom area and privacy were not great. Very small space. The glass door provided no privacy while using the bathroom. This could have been designed better. Staff were lovely. Pillows were very small, more like cushions.
Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quality
Stayed 3 nights in Dec 2025

4/10 Poor

Ongelique

Disliked: Staff & service
This was the second time that I have stayed at a Crowne Plaza. The first in New Orleans & the second in Zurich. The best thing I can say is affordability; the hotel is great for accommodation needs on a budget. Once again though, leadership needs to invest in upgrading the rooms. The carpet, drapes & walls all need to be upgraded. Worn out & flimsy, as I mentioned for my stay in New Orleans, presentation needs to go beyond front desk/reception. Additionally regarding staff, conversation was short & dismissive. Upon check in, i discussed with reception that I did not enroll in the breakfast plan upon booking because expedia would not let me adjust to only 1 person. This was a solo tri so I was not going to pay for 2 when I was by myself. I asked reception if i could purchase the package then to which he said yes, with the amount of $347. When I went down for breakfast the following morning, they said the meal package was not purchased so I would need to pay daily for the days I wanted breakfast at the hotel. I ordered room service one time & ordered a curry fish, the women was so quick to get me off the phone that she charged the meal to my room when I specifically stated I wanted to pay via my debit card. Then while in my room which was already a cramped space, was ready to start an argument with me before i simply just stated it was fine because I wanted her out of my room. Take your time & be clear with your guests. Would not recommend for booking for wherever they are.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were welcoming and helpful, and it was located very close to the tram.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff were helpful and knowledgeable.
Stayed 1 night in Nov 2025

8/10 Good

Daniel Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were helpful
Stayed 6 nights in Nov 2025

2/10 Terrible

Gloria

Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Location was good. Only a 20 minute walk into Zurich Centre. There was also 2 tram stops nearby. The room had everything we needed. The shower was a bit rubbish and flooded easily.
Stayed 2 nights in Nov 2025

10/10 Excellent

U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Hans Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time visiting the hotel and just as lovely as the first stay. Super recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jack Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very helpful front desk staff. All staff very friendly. Nothing to complain about.
Stayed 3 nights in Nov 2025

8/10 Good

Anthony George Mirabueno

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Gruff

Stayed 2 nights in Nov 2025

10/10 Excellent

Orly

Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Stayed 2 nights in Nov 2025

10/10 Excellent

wafi

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

6/10 Okay

Jawaid

Liked: Cleanliness
Very small room, bed not comfortable
Stayed 4 nights in Oct 2025

8/10 Good

Fraser

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very courteous and informative. Room was compact, check out time was good. Room was not as suggested in photos on website.
Stayed 3 nights in Oct 2025

2/10 Terrible

Minh, Honolulu

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staffs were not friendly at all
Stayed 2 nights in Oct 2025

8/10 Good

Brodie

This hotel was decent. A little outdated, but just a short tram ride into the city. We liked our stay and thought it good value!
Stayed 1 night in Oct 2025