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citizenM Zürich

4.0 star property

Photo gallery for citizenM Zürich

Business centre
Lobby sitting area
King Room
Check-in/check-out kiosk
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

View map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪4 min walk‬
  • Kunsthaus Zurich
    ‪12 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(225 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Air conditioning
  • Breakfast available
  • Bar
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The price is AU$357
includes taxes & fees
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Ruby Mimi Zurich

About the area

Zürich

CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. .This hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • Swiss National Museum - 12 min walk - 1.1 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront hotel with a 24-hour business center and a 24-hour front desk
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Make yourself at home in one of the 160 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1027 reviews
Rating 8 - Good. 182 out of 1027 reviews
Rating 6 - Okay. 62 out of 1027 reviews
Rating 4 - Poor. 14 out of 1027 reviews
Rating 2 - Terrible. 18 out of 1027 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Fun eclectic design all around property!
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to old city and train station. It is very comfortable. The bed and the pillows , also the bathroom was really nice specially the shower.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service

It’s a great hotel. Check in was easy (and early, with no issues) and the rooms are great. Clean, well appointed. In room fridge is tiny, which is annoying (it’s fitted within a drawer) but otherwise a great room with a really good shower ‘pod’ with no pre-formed plastic! Breakfast is good, although the Swiss ‘clear your own plate’ is a bit much when you consider the $45 price tag!
Stayed 2 nights in May 2025

10/10 Excellent

CESAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah Rhianne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel - a lot of the features are tech operated which made everything swift and easy!
Stayed 4 nights in Apr 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night’s stay

Hotel was perfect for our night stay. I especially liked the tech controls for the room, makes things fun. Helpful staff who kindly allowed an early check-in after our long travels.
Stayed 1 night in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Should explain the fact that one side of bed is up against the window
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at CitizenM Zürich and overall had a good experience, with a few important points to note. The room was very clean and refreshed daily, which we appreciated. However, the room design was not very functional — particularly the placement of the bed against the wall, which made it difficult for two people to get in and out easily. Another downside was the lack of a coffee machine in the room. This made it inconvenient in the mornings, as we had to go down to the reception area to grab coffee or water. While coffee was included with our prepaid breakfast, it was only available until 11 a.m., which limited flexibility. On a positive note, the hotel’s location is excellent — close to the main train station and within walking distance to many of Zürich’s key attractions. Overall, CitizenM Zürich offers a clean and conveniently located stay, but there are a few design and amenity improvements that could make it even better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Easy to get around Old Town Zurich.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well organized.
Stayed 12 nights in Mar 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well organized.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gricer, HIGH POINT

Stayed 7 nights in Apr 2025

8/10 Good

MINBAE

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

chao

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, clean room. I always know when staying at the Citizen M hotels I’ll always get a beautiful room with perfect service!!
Stayed 1 night in Apr 2025

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property close to everything!
Stayed 7 nights in Apr 2025

10/10 Excellent

Mei Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025