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This Hyatt located in the new district it is very spacious in and out. The hotel services from the front desk to the room service are very good! Their employees are professional and willing to help when you have a requedt. As soon as you walk out of the hotel lobby the city streets are wide and not as crowded as the old district. You can find all kinds of shops and eating places. Restaurants in the hotel are beautiful but beware the price when you book a private room for dinner!
We chose this hotel because of the great reviews other people had. We certainly was not disappointed. I and a friend travel there for a short relaxing getaway trip. We used the hotel spa for massages. I liked my masseuse and she said hers was okay. Since this hotel is located more in the 'suburb' area of the city, we had to take taxis to the city to join the daily tours. The taxi fee varies from CNY 30 to 55 depends on the location we went. We still enjoyed it because the hotel area is not as congested as the city and yet still convenient with eateries and shops. We also went out nearby for foot massages and went for a walk at the park adjacent to the hotel. We really enjoyed the park. It is nicely kept and we felt safe. There were a lot of locals walking and exercising in the park.
After a rough taxi ride, which is quite common in Guiyang, arriving the hotel and checked in by a group of friendly and efficient staff is quite a relief. I stayed on the ClubFloor, which is quiet and cosy. The room size is good, bed is comfortable, and the amenities are of high standard. Staffs are polite and courteous. Thoug the location of the hotel is a little far away from the city center, I'll pick this hotel again the next time in Guiyang.
From the moment we arrived at the door the staff was friendly, helpful and courteous. As I do not speak Chinese the staff was very dilligent in making sure we understood each other. My stay was for one week and it surprised me that several of the staff remembered my name and took a personal interest in making our stay a wonderful experience. This trip was for pleasure, though the location and amenities of the hotel make it perfect for business travel as well. I have never stayed at a more pleasing hotel in all my travels.