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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Terrace/patio
70-cm flat-screen TV with cable channels, TV, heated floors
Sauna, steam room, body treatments, hot stone massages, sports massages
View Double Room | Mountain view

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Bahnhofplatz 18, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for View Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room +

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for View Double Room +

View Double Room +

View Double Room +

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for The High

The High

The High

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite +

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Penthouse

Penthouse | View from room

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Cottage

Cottage

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed

View all photos for Double Room Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Friends & Family Ground Floor

Friends & Family Ground Floor

Friends & Family Ground Floor

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Suite Ground Floor

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Suite Ground Floor

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
BEAUSiTE Zermatt
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 468 reviews
The price is AU$1,265
includes taxes & fees
13 Jan - 14 Jan 2026
BEAUSiTE Zermatt

About the area

Zermatt

Located in Zermatt (Zermatt City Centre), SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is within a 10-minute walk of Matterhorn Museum and Kirchbrücke. .This luxury hotel is 3.1 mi (5 km) from Sunnegga Ski Resort.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Golden India - ‬2 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Luxury hotel with a full-service spa and free breakfast
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 4 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
At SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 205 out of 215 reviews
Rating 8 - Good. 7 out of 215 reviews
Rating 6 - Okay. 3 out of 215 reviews
Rating 4 - Poor. 0 out of 215 reviews
Rating 2 - Terrible. 0 out of 215 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

khisal

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!
Lobby
Lobby
Breads @ breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory, Dana Point

Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best accommodation we have ever had before, like we were home. Highly recommended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Stayed 1 night in Sep 2025

8/10 Good

LAI HAR SANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar, Bentonville

Liked: Cleanliness, staff & service, property conditions & facilities
Best SPA ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hote in Zermatt

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert Niels, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gail Jacoby,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

wong, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and the location,
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Archana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, staff and spa facilities. Clean, modernized, and beautiful. The staff and team have thought of every detail in ensuring comfort and tranquility. The breakfast was phenomenal. Highly recommend and would be my first and only choice in zermatt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon to the Matterhorn

Truly outstanding in every way.
Stayed 2 nights in Sep 2025

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

All aspects of our stay were excellent. The room, cleanliness, spa, food, service, afternoon tea, breakfast, staff, location. We couldn't have wished for better. And we got to see the Matterhorn. Special thanks to Sylva who helped to make our stay very special.
Stayed 2 nights in Aug 2025

10/10 Excellent

man fai, new york

Stayed 3 nights in Aug 2025

10/10 Excellent

Amarjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cottage had everything for delightful stay at Zermatt. It had its own sauna. Breakfast was delicious with fresh waffles which kids enjoyed. Coffee & tea time during afternoon was nice hotel have daily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erzheng

Stayed 1 night in Aug 2025

10/10 Excellent

Jelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyce, Balwyn North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.
Morning view from balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service
Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.
Stayed 2 nights in Aug 2025