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Hotel Chesa Valese

4.0 star property

Photo gallery for Hotel Chesa Valese

Exterior
Food and drink
Lobby lounge
Sauna, steam room
Sauna, steam room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Steinmattstrasse 30, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room

Alpine Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Alpine Double Room (Matterhorn View)

Alpine Double Room (Matterhorn View)

Alpine Double Room (Matterhorn View)

9.6 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite

Alpine Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Alpine Triple Room

Alpine Triple Room

Alpine Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Alpine Matterhorn Suite

Alpine Matterhorn Suite | Living area

Alpine Matterhorn Suite

  • Mountain view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Budget Room

Budget Room

Budget Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Zermatt

With a stay at Hotel Chesa Valese, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This beach hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Furi Ski Area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Kirchbrücke - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Furi Ski Area - 1 min walk - 0.1 km
  • Furi - Riffelberg - 1 min walk - 0.1 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk

About this property

Hotel Chesa Valese

Hotel Chesa Valese offers 23 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, be charming spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1959
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chesa Valese
Chesa Valese Zermatt
Hotel Chesa Valese
Hotel Chesa Valese Zermatt
Valese
Chesa Valese Hotel
Hotel Chesa Valese Hotel
Hotel Chesa Valese Zermatt
Hotel Chesa Valese Hotel Zermatt

Hotel Chesa Valese Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 190 out of 211 reviews
Rating 8 - Good. 16 out of 211 reviews
Rating 6 - Okay. 5 out of 211 reviews
Rating 4 - Poor. 0 out of 211 reviews
Rating 2 - Terrible. 0 out of 211 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations.
Stayed 3 nights in Dec 2025

6/10 Okay

Lakshmi

Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mountain chalet
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
The staff is amazing. The breakfast wonderful. We will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Awesomebservice and breakfast..
Stayed 1 night in Nov 2025

6/10 Okay

Rosel

Travelled with family
Service could be better.
Stayed 2 nights in Nov 2025

8/10 Good

Sau Kuen

Liked: Cleanliness
Overall was ok but pillows were too soft, almost flat.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms! Lovely balcony- we choose the room with the view to the Matterhorn and it did not disappoint in the morning and day and night! Bedroom and bathroom are modern. Best breakfast lay out and the coffee perfect! Best coffee in the whole trip! Staff friendly and helpful! Close to everything, shopping, restaurants, short walk to the ski lifts of Matterhorn Glacier Paradise. Amazing views and rid up there for both skiers and non- skiers! Complimentary electric shuttle to hotel from train and return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Sophia, one of the Sisters, was exceptionally helpful. We can’t thank her enough. And of course we can’t say enough about LUNA at the front desk. Always smiling, energetic, confident, professional, knowledgeable and polite. Thank you very much Luna.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in downtown Zermatt. They came to pick us up @ the train station which was nice. Early check in and helpful with dinner reservations. Room is small but cozy and efficient. Everything you need. Downstairs is very Swiss. The spa is a great extra bonus.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night in Zermatt

The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating staff, amazing room, excellent breakfast!
Stayed 2 nights in Oct 2025

10/10 Excellent

yubor

Stayed 2 nights in Oct 2025

10/10 Excellent

Ka Shing Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for me on the third floor. You can pretty much see the whole matterhorn which is the part matters the most for travellers. The room is clean with all drinks included in the fridge and the bottom of the still water bottle has a matterhorn-shaped and I am very delighted seeing and be able to have it for free. breakfast was delightful and various dishes supplied. Shuttle bus picked us up from and to the train station which is very nice. Although I have waited about 45 mins for the pick-up at the beginning. But I saw the construction in the town so I guess it was just a occasion. The overall experience was really delightful. I am very happy that staff has told me to go on the gornergrat at the first day because the weather was very very nice on the day. I would have missed it as it was raining the day after. Overall highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but very comfortable and well designed. The breakfast is included and it's definitely a plus to help us get ready for the day. The staff is friendly and responsive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Reece

Stayed 1 night in Sep 2025

10/10 Excellent

Michal

Stayed 2 nights in Sep 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing service! So cute and so many great amenities! Loved that things were complimentary in the room!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect nights stay

The staff, particularly Michael, was so accommodating, we thought he owned the property (which he told us he did not). The room was comfortable and clean, the property was spotless and the breakfast exceeded all of our expectations. This was a last minute find and the experience was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute we walked in until we walked out was excellent!! Love the room, balcony & breakfast was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Hiu Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, spotlessly clean, helpful staff members, lovely breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nabeena

Stayed 2 nights in Sep 2025