When you stay at this apartment in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. .This apartment is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
Zermatt - Furi - 5 min walk - 0.5 km
Sunnegga Ski Resort - 14 min walk - 1.2 km
Zermatt-Furi Gondola - 14 min walk - 1.2 km
Getting around
Zermatt Gornergratbahn Station - 10 min walk
Geneva International Airport (GVA) - 162 min drive
Restaurants
Le Petit Royal - 9 min walk
Old Zermatt - 6 min walk
Parkhotel Beau Site - 3 min walk
Golden India - 9 min walk
Manud - 8 min walk
About this property
Chalet Luna by Zermatt Premium Apartments
This apartment offers 2 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.
This Zermatt apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself comfortable in your apartment, featuring a refrigerator and a flat-screen TV. Complimentary wireless internet access keeps you connected, and a DVD player is provided for your entertainment. A private bathroom with a bathtub or shower features complimentary toiletries and a hair dryer. Conveniences include a desk and a separate sitting area, and you can also request a crib/infant bed (complimentary).
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the apartment's room service.
Room service is available.
Property amenities
Ski
Downhill skiing nearby
Ski area nearby
Ski lifts nearby
Ski runs nearby
Ski shuttle nearby
Ski storage
Snowboarding nearby
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Ski shuttle nearby
Family friendly
Free cot
Highchair
Travel cot
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Dining
Room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: CHF 100 per stay
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
DVD player
Flat-screen TV
Outdoor areas
Garden
Terrace
Work spaces
Desk
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Smoke-free property
Services and conveniences
Local maps
Multilingual staff
No housekeeping service
Location highlights
In the mountains
Near a train station
Things to do
Ski storage
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 100 per stay
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: CHF 50 (subject to availability)
Late check-out fee: CHF 50 (subject to availability)
Rollaway bed fee: CHF 100 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Chalet Luna Apartment Zermatt
Chalet Luna Apartment
Chalet Luna Zermatt
Chalet Luna
Luna By Zermatt Apartments
Chalet Luna by Zermatt Premium Apartments Zermatt
Chalet Luna by Zermatt Premium Apartments Apartment
Chalet Luna by Zermatt Premium Apartments Apartment Zermatt
Chalet Luna by Zermatt Premium Apartments Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 8 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 8 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
9.4/10
Cleanliness
10/10
Staff & service
7.0/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Lance
Travelled with family
27 Oct 2023
Liked: Cleanliness, room comfort
We had a great stay at the Luna chalet. The distance up the hill was a little bit of a hike from the the city center but the view from the terrace was amazing and worth the little bit of an inconvenience of the location. we called for a taxi most of the time and that was easy to contact them. Plan on about 30 franks for the taxi fares. The apartment was very clean and had all of the accessories that we needed. We made our own breakfast a couple of mornings and all of the utensils were available. Bathroom and shower were great. all in all it was an excellent stay and I would stay there again.
Long walk from train station but the view made up for it. Would love to stay again on our next trip.
Wen-Hsin
Stayed 3 nights in Jun 2023
8/10 Good
David
1 Oct 2022
Liked: Room comfort
Best Matterhorn View. Long uphill walk!
Fabulous view of the Matterhorn and Zermatt. Very comfortable quiet unit with large terrace, well stocked kitchen and large TV with good selection of channels.
There were a few issues. The bathtub had hair and was filthy and needed to be scrubbed. The journey from the train station is all uphill so anyone with medical issues could have major problems. Taxis are very expensive (30-35 CHF) one way for a relative short distance. There is an elevator that takes you to town partway down the hill but wasn’t mentioned by the Property Management Company or Hotels.com. We discovered this on our own and even when we contacted the Company, they gave us no assistance. We suggest that the Management Company make a deal with the Cervo Resort to supply the code for after hour access to the elevator. We did and it worked out quite well and helped with my medical condition. We also suggest that Hotels.com add a note about walk ability for those with medical conditions.
Other than Chalet accessibility, ridiculous taxi prices and the dirty tub, this is a fabulous unit. You can’t beat the views of the Matterhorn anywhere in Zermatt.
Wir genossen ein super Wochenende zu zweit im Chalet Luna.
Das Chalet ist mit mehr als dem wichtigsten ausgestattet und es hat uns an nichts gefehlt. Die Einrichtung ist auch sehr modern und einladend. Der Ausblick auf das Matterhorn sowie das Dorf ist einzigartig.