4/10 Poor
Yu, Richmond Hill
Travelled with family
17 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Initially, Hotel gave me the wrong room. I booked a room with one queen bed and one sofa bed. They gave me a room with only queen bed. After bringing it up, owner changed the room immediately.
However, the next room was not clean. They were visible stains on the blankets(owner changed later on). I touched the table with my finger and it was so dusty(The owner helped me and clean the table). The first 2 days, the tower looks so old and feels so worn out. Also, a lot rusty areas are visible, in the bath room and also on the lamp. Stains can be seen on the lamp cover and ceiling In the night, I further found out the smell of blanket sheets were not comfortable. Feel like the room has no one lived for a while.
I also reviewed previous review again. It looks like those complaints were posted last year by other users but nothing changed. I don’t mind it is old. But not clean is really concerning.
Good part, location is really good. You can see sun rises in the room.
Yu
Stayed 4 nights in Mar 2025