2/10 Terrible
Caitlin
29 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager there her name
is Joie, absolutely an appauling human. One of her staff made my check in very unpleasant so I wrote a review about the experience calling the behaviour very uncanadian. The manager Joie proceeded to email me calling me a racist. Which I am not I have mixed children in fact so a completely disgusting statement. I then defended myself and my position. I went to extend my stay she said no. Went to another hotel owned by the same group and this coward of a human said there was rooms until she saw my identification. When she then said oh there is a problem with my system and now we have no rooms. I said "ahh you must be Joie" where she then told me we don't accept your kind here. But apparently I am the racist. If a white person said this imagine the backlash. I've spoken to corporate but as long as this is who they are employing my business is something this chain will not be getting. Don't be like Joie.
Caitlin
Stayed 3 nights in Sep 2025




















