6/10 Okay
Stephen
17 July 2025
Liked: Staff & service, room comfort
Great location but with many faults
Excellent location near a park and ride. Staff were very welcoming and attentive. Unfortunately there were a few issues we were not happy with - The floorboards outside our room along the corridor and as you walked into our room were extremely squeaky, which was bothersome at night. The AC in our room was broken and therefore we had to leave the window open as it was very warm in the room although an electric fan was provided.Being near the railway it was noisy at night when the trains went by. The shower water temperature often went to scalding hot so we had to be very careful when taking a shower. The shower/bath/toilet room was a bit outdated and needed updating/modernising as it was difficult to step into the bath to have a shower. Also the toilet seat kept moving even though we screwed it tight on a number of occasions. The room however was a nice size with a large comfortable bed and a separate single bed. But the large bed seemed too big for its position as the small wall lights were over the bed itself and we were constantly banging our heads when trying to sit up to read. Breakfast was very good with a good selection of different things to eat and drink and the staff were very polite and attentive.
Parking was very good with lots of spaces and the grounds were nice for a little walk.
We have stayed in Mercure Hotels a few times and have never been disappointed but Fairfield Manor needs some TLC to make it more appealing.
Stephen
Stayed 2 nights in Jul 2025