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Candlewood Suites York by IHG

2.5 star property

Photo gallery for Candlewood Suites York by IHG

In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
951 N Hills Rd, York, PA, 17402
  • Place, York Galleria
    ‪2 min drive‬
  • Place, Hollywood Casino York
    ‪3 min drive‬
  • Place, Harley Davidson Factory
    ‪4 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Living Dining)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living Dining)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
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  • Parking included
  • Free Wi-Fi
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The price is AU$111
includes taxes & fees
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About the area

York

With a stay at Candlewood Suites York by IHG in York, you'll be within a 5-minute drive of York Little Theatre and Harley Davidson Factory. .This hotel is 1.4 mi (2.3 km) from Hollywood Casino York and 1.4 mi (2.3 km) from York Galleria.

What's nearby

  • York Little Theatre - 16 min walk - 1.3 km
  • York Galleria - 2 min drive - 2.1 km
  • Hollywood Casino York - 3 min drive - 2.1 km
  • Harley Davidson Factory - 4 min drive - 2.5 km
  • York ExpoCenter - 13 min drive - 7.4 km

Getting around

  • Mount Joy Station - 24 min drive
  • Harrisburg Intl. Airport (MDT) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Round The Clock Diner East - ‬2 min drive
  • ‪Mexitaly Brick Oven Brewhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Candlewood Suites York by IHG

Hotel in York with free parking
Candlewood Suites York by IHG offers 85 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with premium satellite channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites York Hotel
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites York
Candlewood Suites York by IHG York
Candlewood Suites York by IHG Hotel
Candlewood Suites York an IHG Hotel
Candlewood Suites York by IHG Hotel York

Candlewood Suites York by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 236 out of 483 reviews
Rating 8 - Good. 108 out of 483 reviews
Rating 6 - Okay. 63 out of 483 reviews
Rating 4 - Poor. 35 out of 483 reviews
Rating 2 - Terrible. 41 out of 483 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maksim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, room was clean, and front desk rep had excellent customer service skills.
Stayed 1 night in Oct 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

We had a wonderful experience staying at Candlewood Suites over the weekend. The room was large and had everything we needed. Our favorite part was the helpful staff. Jay and all the desk service employees were friendly, helpful, and accommodating. I will most definitely seek out other Candlewood Suites in the future.
Stayed 1 night in Oct 2025

6/10 Okay

Stacey, Piscataway

Travelled with family
Liked: Amenities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Roland

Stayed 1 night in Oct 2025

8/10 Good

Ronny

Travelled with group
Liked: Cleanliness, staff & service, amenities
The unit above me had kids and you could hear them running back and forth until the went to bed. My suggestion would be if you know kids are going to be in a room place them on the ground level. Also, my room was located next to the emergency staircase, every time someone accessed it and when the door closed it slammed and was very loud. I suggest the door closure needs to be adjusted. In addtion, most the the door handles in the staircase were in appearance broken. This should be addressed as a safety issuse. Finally, Im not a frequent traveler but when i went to adjust the HVAC unit and opened the access door on the unit to adust the temperature it just said on. To save multiple calls to the front desk, place a sticker indicating to adjust use thermostat on the wall.
Stayed 2 nights in Oct 2025

8/10 Good

Ronny

Travelled with group
Liked: Cleanliness, amenities
I could hear the children runnning across the floor above me. Maybe if is known kids will be staying the ground level maybe best for their stay. Also, i was located next to the staircase exit door and everytime it was used it slammed closed and was very loud. I believe the closure needs to be adjusted to allow for the door to close slowly which will not be heard. In addition, serveral exit door handles appears to be broken. That could be a safety issue.
Stayed 2 nights in Oct 2025

8/10 Good

Jacob

Stayed 9 nights in Oct 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a place to stay for a night after an event in the vicinity, and I got it. The property is in an industrial zone on the edge of town, so I'm glad I researched the locations of the things I needed (e.g., convenience stores) so I could find them readily after dark.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, dishes and silverware in room.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Gary

Liked: Staff & service
We booked an accessible room paying more for a walk in shower since I have leg issues. We did not receive that but got a hearing accessible room. We were told that we didn't book the correct room but when we showed them the picture on the website we were told they use the same pictures in all the room descriptions. We were offered "ice cream and water" to compensate us. It didn't help me get in the shower. There also was no sofa or recliner in the room. But a lot of empty space where on should have been. I sometimes have to sleep upright to relieve leg pain at night. This stay was not as advertised and no amount of ice cream would make it right. I will never book a candlewood hotel again and will warn my friends not to so either.,
Stayed 2 nights in Oct 2025

4/10 Poor

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
So gross
Stayed 1 night in Oct 2025

10/10 Excellent

Muffet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Enjoyed a great night's sleep on their bed. The staff was very service oriented. Even came to room to show us that the HVAC unit was actually controlled by a thermostat not by the controls on the unit.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and clean. Staff was very nice and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Daphene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The manager was very friendly and the room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Sung

Stayed 1 night in Aug 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The stay was amazing and the gentleman who checked us in was very helpful as it was our first time in the area! Hotel is close to a lot of stores and restaurants, plenty of parking too! The only issue we had was room service didn’t come back at all during our three day stay but it honestly didn’t bother us that much as we really didn’t run out of stuff until our stay was over. Rooms were full of dishes and silverware if we needed them. Overall, great time because of the great stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Mr Jay was very welcoming! I would come back not only because the property is nice but because of the service I received from him.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lynnaye

Travelled with family
Liked: Cleanliness, staff & service
Their website is misleading concerning the availability of handicapped wheelchair accessible rooms. I booked my reservation believing what was in the picture was true. However, when I arrived I was informed that the room was out of order! I later found out that the one of two wheelchair accessible rooms was booked for an extended period of time. First off how can you have a property with 4 floors and only two wheelchair accessible rooms with a roll in shower? The room I wound up with was a room for hearing impaired, with a grab bar and nothing more, no shower chair, nothing! I was only staying for two nights, but I was not happy! Additionally they were extremely short staffed, the front desk person was running around like maniac trying to take care of everything. It took us an hour to check in! Needless to say I won’t be returning to that hotel in the future!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant at the front desk was incredibly kind and helpful. The room was clean and very comfortable. Hands-down best hotel experience I’ve ever had.
Stayed 1 night in Sep 2025

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025