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Hotel JAL City Kannai Yokohama

3.0 star property

Photo gallery for Hotel JAL City Kannai Yokohama

Breakfast, lunch, dinner served; Modern European cuisine
Lobby lounge
Property amenity
Daily buffet breakfast (JPY 2400 per person)
Daily buffet breakfast (JPY 2400 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
72 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231-0023
  • Place, Yokohama Stadium
    ‪6 min walk‬
  • Place, Yokohama Cosmo World
    ‪16 min walk‬
  • Place, Anpanman Museum
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Superior Twin Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room-Non-Smoking

  • Sleeps 1

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About the area

Yokohama

Located in Yokohama (Yokohama City Centre), Hotel JAL City Kannai Yokohama is within a 10-minute walk of Yokohama Stadium and Yokohama Marine Tower. .This hotel is 0.9 mi (1.5 km) from Yokohama Cosmo World and 1.1 mi (1.7 km) from Landmark Tower.

What's nearby

  • Yokohama Stadium - 6 min walk - 0.5 km
  • Yokohama Marine Tower - 7 min walk - 0.7 km
  • Yokohama Cosmo World - 16 min walk - 1.3 km
  • Landmark Tower - 3 min drive - 2.1 km
  • Anpanman Museum - 4 min drive - 3.1 km

Getting around

  • Nihon-odori Station - 4 min walk
  • Ishikawacho station - 10 min walk
  • Haneda Airport (HND) - 26 min drive

Restaurants

  • ‪ありあけ本館 ハーバーズムーン (HARBOUR'S MOON) - ‬2 min walk
  • ‪揚州商人 - ‬3 min walk
  • ‪ファンケル - ‬2 min walk
  • ‪萬珍樓點心舗 - ‬3 min walk
  • ‪Regency Club - ‬2 min walk

About this property

Hotel JAL City Kannai Yokohama

Hotel with a restaurant, a quick walk to Yokohama Stadium
Hotel JAL City Kannai Yokohama offers 170 accommodations with slippers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Stay in one of 170 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Silk serving guests of Hotel JAL City Kannai Yokohama. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Silk - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • Silk

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel JAL
Hotel JAL City Kannai Yokohama
JAL City
JAL City Kannai Yokohama
Jal City Kannai Hotel Yokohama
Hotel JAL City Kannai
JAL City Kannai

Reviews

Hotel JAL City Kannai Yokohama Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and walkable to chinatown
Stayed 4 nights in Jun 2025

10/10 Excellent

Neil Francis Girard, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room that was booked, it was exactly expected. It was tight, but having the sofa in the room was a welcome addition for both space and comfort.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Amenities
Our room was small especially compared to the other people in our group and we didn’t have the same amenities as then but overall a nice stay and breakfast was good. Easy to get to the port for our cruise
Stayed 1 night in Jun 2025

8/10 Good

Ingo

Stayed 1 night in Jun 2025

10/10 Excellent

siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miyuki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very close to the waterfront and china town, 5 mins walk to train station. Hotel rooms could do with a refurb.
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Customer service was stellar. We had left items at a previous hotel, and the JALCity Kannai Yokohama staff helped us to communicate with that hotel, and in the end, we got our items back. The Location is convenient for exploring Yokohama Chinatown.
Stayed 2 nights in Feb 2025

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice hotel, and the breakfast is very delicious.　
Stayed 5 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel super propre , chambre très grande, idéal avant une croisière. Distance raisonnable pour marcher avec la valise pour se rendre au port. Je le recommande fortement
Stayed 1 night in May 2025

8/10 Good

Simon Rae

Stayed 2 nights in May 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast. The room was a little worn out but roomy. Great location close to train station, restaurants and bay area. We were fortunate to stay during a time of a number of festivals all within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Tung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Value for money
Stayed 1 night in May 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Location to cruise port was only 15 to 20 mins walk. Chinatown walk 10 min.
Stayed 2 nights in May 2025

10/10 Excellent

Sayu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amenities, clean room, very comfortable mattress, convenience location to attractions, shopping.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Suk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the location is perfect. We took the bus from Haneda Airport and the Osanbashi bus stop is less than 10mins walk to hotel. The hotel is 5 mins walk from Chinatown and 10 mins walk to the cruise terminal. Staff was friendly and we asked for a quiet room as we were so tired after our 14 hours flight. We were given room 816, which was nice and quiet, and away from the lifts. The room was nice and clean, and came with plenty of complimentary toiletries and bathroom essentials. We stayed for two nights before our cruise and it was perfect. We will definitely stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Dave

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning was not working properly. We had a horrible night sleep. Staff were extremely attentive and jumped to fix the problem as soon as we brought it to their attention in the morning. If we stayed longer I think our rating would be much higher.
Stayed 1 night in May 2025

6/10 Okay

Liliana Suet Ching

Travelled with group
Reasonably price, good location, walking distance to the cruise port. An outdated hotel, the mattress was old and VERY uncomfortable.
Stayed 2 nights in Apr 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
It was okay though the rooms are small. The bed configuration made it difficult for the “inside” person.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give 4 star only because the room is small. But for the rest, 5star. This hotel is very convenient to everything. Walkabke to the cruise port if you are cruising. Walkable to the biggest China town in Japan and to the train station. Safe and quiet. The staffs are accommodating. I would recommend this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it's rooms are larger than most. Very close to metro station, cruise ship terminal and Chinatown
Stayed 3 nights in Apr 2025

8/10 Good

Nathalie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to port, great for cruisers. Breakfast adequate. Room had everything needed
Stayed 1 night in Mar 2025