When you stay at Relaxia Lanzasur- All Inclusive in Yaiza, you'll be near the beach, within a 5-minute walk of Aqualava Water Park and Playa Flamingo. .This all-inclusive aparthotel is 3 mi (4.8 km) from Marina Rubicon and 3.3 mi (5.4 km) from Lanzarote Beaches.
All-inclusive aparthotel with 2 outdoor pools and a full-service spa
Relaxia Lanzasur- All Inclusive offers 226 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include bathtubs. Flat-screen televisions come with satellite channels. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 226 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished patios. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a lazy river. Additional features at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
You can enjoy a meal at Restaurante bufe serving the guests of Relaxia Lanzasur- All Inclusive, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Restaurante bufe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
All-inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Beach
Beach nearby
Pool/Spa
2 outdoor pools
Full-service spa
Lifeguards
Massage
Pool loungers
Pool umbrellas
Sauna
Waterslide
Internet
Available in some public areas: Free WiFi
Parking and transport
Street parking available
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Children's pool
Playground
Restaurants on site
Restaurante bufe
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Hob
Microwave
Refrigerator
Dining
Free buffet breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Bathtub
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Outdoor areas
Furnished patio
Garden
Terrace
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Housekeeping (once per stay)
Luggage storage
Multilingual staff
Phone
Safe (surcharge)
Safe at front desk
Tour and ticket assistance
Things to do
Arcade/game room
Archery
Bicycle rentals
Billiards/pool table
Children's pool
Free water park
Gym
Mini golf
Waterslide
Scuba diving nearby
Snorkelling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
226 units
Bicycle rentals
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
In-room safe fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Relaxia Lanzasur Club Aparthotel Yaiza
Relaxia Lanzasur Club Aparthotel
Relaxia Lanzasur Club Yaiza
Relaxia Lanzasur Club
Relaxia Lanzasur Club Apartment Yaiza
Relaxia Lanzasur Club Apartment
Relaxia Lanzasur Club
Relaxia Lanzasur All Inclusive
Relaxia Lanzasur- All Inclusive Yaiza
Relaxia Lanzasur- All Inclusive Aparthotel
Relaxia Lanzasur- All Inclusive Aparthotel Yaiza
Reviews
Relaxia Lanzasur- All Inclusive Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Amazing hotel, has everything you need for a relaxing time, close to the beach and shops, easy to navigate around, beautiful weather and scenery, water park is amazing, entertainment amazing, very recommended
Rachel
Stayed 4 nights in Mar 2025
6/10 Okay
Barry
27 Mar 2025
Liked: Cleanliness
Food Labelling; appalling
I wouldn’t recommend this hotel purely based on this. Especially if you have specific diet preference, intolerance or allergy. There was a vague attempt at labels but it definitely wasn’t clear or consistent.
Entertainment: Oh dear, it was a bit of a mess in the evening with screechy presenters
Great 3* all inclusive, good value for what you pay. Brilliant team of entertainment staff really great for the kids. Good selection of food and again for a 3* it’s fine and what you’d expect, lots of variety and options throughout the day at the snack bar too. Rooms a bit basic and shower flooded each time we used it but the room on the whole was clean and hygienic. Comfy beds and pillows!
It was a truly relaxing break, we had a lovely time - the food cooked on the hotplate was first class, lovely staff, and free beer on tap, just avoid the wine
Overall good experience, with few things to improve. Entertainment was quite bad, we ended up walking by promenade nearly every evening because of that. All inclusive food is ok, do not expect 5 star service, if you not fussy you always find something to eat, but trays needs to be changed much quicker! Our advice to come to canteen at it opening, less stress! Bungalow was quite small but very nice with comfy beds. Also cleaning was dry only, so quite dirty. Wifi not included, and very expensive as you pay per user, not per bungalow at a cost of €25 per week. Wifi quality was very bad especially in the evening. Aqua Lava was great and just 5 min walk from our bungalow. Overall pleasant experience, but we probably won't return.
Upon walking into the main reception the noise of the children / parents made me think we had made a mistake... we wasn't looking for a loud Butlin's holiday with a poor buffet service etc. However once we got to our apartment the noise level was non existent and our rooms were clean and tidy. Upon venturing back to the all inclusive buffet we were very pleased with the choice and quality.. Something for everyone and even if the burgers didn't look appetizing the salads would make up for it.
Overall for what we paid and what we received we couldn't complain and if you have children and want to find somewhere in Lanzarote to go then we cannot fault this location. Even if you are a couple wanting a relaxing holiday, once away from the central pool/dining area its peaceful.
Steve
6/10 Okay
Verified traveller
2 Apr 2016
Not bad!Little improvements would make this great.
Overall the hotel wasnt too bad. Nice big pools and water park was great. Friendly staff and entertainment team were great. The selection of All Inclusive drinks was really poor worst I have experienced on our previous holidays. Also the free wifi is not for everyone it all depends on your tour operator and to our disapointment booking via hotels.com didn't include wifi and was quite expensive if you wanted to pay for it.
The bungalows were quite small inside but you spend most of your time out and about anyway, Tv had 2 english channels one was news. Would we go again? Perhaps not think we would look around and go to another hotel.
Good value for money!! Really enjoyed my stay here. Playa flamingo beach just 5 mins walk from the hotel. Lots of shops and restaurants nearby as well. Can't wait to go back.
We had a great break here and this 3 star hotel delivers way more than we expected - it was brilliant value and the food was really excellent with a great choice... All the staff worked really hard and were incredibly friendly...the cleaning staff were so friendly and cheery... The hotel was far busier than we expected for this time of year but that was a good thing as it created a great atmosphere and the staff coped so well... Having access to the water park was a huge bonus for us and we would definately return to the hotel again and recommend it no problem.
We have just returned from Relaxia Lanzasur club. The stay was a pleasurable experience and we are looking forward to go back there maybe next year.
The information I am looking for in other reviews are food, facilities, staff, cleanliness and beach.
The Relaxia offers good value for your money.
The food: good variety and available through the day in the restaurant or pool bar. Help yourself beer, wine or non alcoholic beverages. All inclusive drinks in the bar or pool.
Facilities: Its ageing slowly but still good, no aircon in our bungalow. WIFI cost €25 per week and it works in only one device. It might be cheaper to buy Spanish prepaid sim with 600MB internet allowance for €10.
Cleanliness: Room smelled nice when we arrived and I have seen many ladies cleaning the bungalows. The fresh towels every 3 days. I found papers under the bed though.
Staff: Very friendly and the biggest asset if the hotel. Children are well entertained after dinner, not much for adults but there are games near the pool.
Beach: clean and nice beach located within 5 minutes walk. The best beach is in Papagayo, 20 minutes drive, it costs €3 to enter and a bit harsh ride as no asphalt. Free entry to hotel own aqua park.
Enjoy your stay!
Pit
8/10 Good
therese, Kent
8 Jan 2016
Liked: Cleanliness, room comfort
Not for me
Never a fan of all inclusive and now I know why. A gin and tonic that tasted only of flat tonic even after asking for a gin top up. Didn't drink it and even after purchasing a premium drink felt it was watered down . Food was ok but dull in general but the most amazing thing was dinner was over and done with by 9pm. I prefer to eat around 8.30 but by this time the choice was limited and by 9pm everything had been cleared away! Who closes their restaurant at 9pm? On the positive side the rooms are good and the complex is well laid out. Pool bar staff were great. Reception lacked staff and insufficient information is provided at check in. Overall probably represents good value for families who want to eat and drink all day without worrying about the cost.
Nice and friendly staff, they are working really hard to provide good service. I was in few different hotels and this one has one of the best meals . Choice is not impressive but everybody will find something to it. Great chose of different vegetarian dishes. Good quality. Aqua park is small but clean and safe. Great fun for kids. Clining service is 5 times a week and towels changing every 2-3 days, what is more than enough.