I paid for our motel room through Orbitz. When we checked in, they took my credit card for any other expenses, including adding the motel cost. When I checked out, they told me that the $72 would be removed later that day. When it was not removed that day, I called the next day and they told me to wait three days for it to be removed. Now it has been six days and it has yet to be removed. I called again and they told me to wait longer. I am very disappointed with the lack of helpfulness and service.
The motel is old with damaged furniture. The shower floor squeaked from being installed incorrectly. The room was clean and the beds were comfortable. When we return to Woodstock, we will not be going to this motel as they have not fixed the problem of paying for the motel twice.