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Sure Hotel by Best Western Reading

3.0 star property

Photo gallery for Sure Hotel by Best Western Reading

Front of property
Daily English breakfast for a fee
Staircase
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
39 Christchurch Road, Reading, England, RG2 7AN
  • Place, University of Reading
    ‪9 min walk‬
  • Place, Royal Berkshire Hospital
    ‪12 min walk‬
  • Place, Oracle
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

View all photos for Standard Family Quadruple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Family Quadruple Room

  • Sleeps 4

Executive Triple Room

  • Sleeps 3

Apartment

  • Sleeps 2

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room With 1 Single Bed-Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room With 1 Single Bed-Non-Smoking

  • Sleeps 1

View all photos for Studio with Double Bed-Non-Smoking

Miscellaneous

Studio with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Studio, Kitchenette

  • Sleeps 2

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About the area

Reading

With a stay at Sure Hotel by Best Western Reading, you'll be centrally located in Reading, a 4-minute drive from Thames River and 9 minutes from Nirvana Spa. .This hotel is 0.3 mi (0.5 km) from University of Reading and 0.6 mi (1 km) from Museum of English Rural Life.

What's nearby

  • University of Reading - 9 min walk - 0.8 km
  • Royal Berkshire Hospital - 12 min walk - 1.1 km
  • Oracle - 17 min walk - 1.5 km
  • Reading Museum and Town Hall - 3 min drive - 1.7 km
  • Madejski Stadium - 4 min drive - 3.7 km

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Happy Panda - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪Kungfu Kitchen - ‬6 min walk
  • ‪AMT Coffee - ‬17 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
At Sure Hotel by Best Western Reading, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Reviews

Sure Hotel by Best Western Reading Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 269 out of 1011 reviews
Rating 8 - Good. 392 out of 1011 reviews
Rating 6 - Okay. 188 out of 1011 reviews
Rating 4 - Poor. 105 out of 1011 reviews
Rating 2 - Terrible. 57 out of 1011 reviews

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Friendly Hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Craig

Disliked: Staff & service
I was given a key to a room with someone in it, I woke the person up opening the door. I felt so let down I did not stay and left the hotel, taking my children on the 6.5 hour drive home as I did not want to stay in the hotel. I would like a full refund due to the above.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Dane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Dermot

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Edward

Stayed 2 nights in Jul 2025

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I heard a few bad reviews so I was a bit apprehensive about booking . The moment I arrived at the reception it did take a few moments for the staff to allocate a room but it wasn’t a long wait I was approached with smiles . The staff are friendly and always helpful . The room was exceptionally clean , equipped with a microwave /fridge freezer and cutlery /mugs /tea and coffee /milk and a kettle . I slept like a baby . No Air conditioner but a fan but to be fair it’s a 3 star hotel so I wasn’t expected an AC although it would have been great (lol). Breakfast was decent . Please do not go by the reviews on here , book it and experience it for yourself . I don’t know what people were really expecting for a 3 star hotel but I was genuinely impressed.
Stayed 2 nights in Jul 2025

6/10 Okay

Dean

Business traveller

Average accommodation

Rooms are dated and very small. The breakfast buffet is limited
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pleasant staff, and good breakfast. Would have preferred main building room to annex room.
Stayed 2 nights in Jul 2025

8/10 Good

Jenny

Good we had a room for 3 adults Fan in bedroom as was very warm
Stayed 2 nights in Jul 2025

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff and cosy
Stayed 2 nights in Jul 2025

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Special thanks to Christine on reception, although all the staff were cheerful and helpful. We were in the older buildings which were very scruffy and untidy around the grounds. Moved from first room due to unbearable heat, second room much better but nowhere to put clothes that were not on a hanger. Bath very slippy, beware !! Needs a safety met.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

BERNARD

Business traveller
Liked: Cleanliness, room comfort

carpets in the hall ways were filthy

It was okay for a couple of hours, I was in Oxfordshire filming, I arrived late, the receptionist was okay, room was small and contained, VERY hot in the room, luckily it had a fan. I was back up and on my way at 6:00am, No breakfast provided but coffee and tea was available in my room.
Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Stayed 1 night in Jun 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Dol

Good overall however, hotel is time for full refurb mainly carpet is stinky and old bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms ensuite sink microwave and fridge in wardrobe so can do own food
Stayed 3 nights in May 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

6/10 Okay

Edward

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicolas

Stayed 2 nights in May 2025