Spark by Hilton Winston-Salem University

3.0 star property

Photo gallery for Spark by Hilton Winston-Salem University

Room, 1 King Bed with Sofa bed | Living area
Indoor pool
Fitness facility
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
200 Mercantile Dr, Winston-Salem, NC, 27105
  • Wake Forest University
    ‪5 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪12 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Winston-Salem

With a stay at Spark by Hilton Winston-Salem University, you'll be centrally located in Winston-Salem, a 4-minute drive from Wake Forest University and 11 minutes from Wake Forest University Baptist Medical Center. .This hotel is 8.4 mi (13.6 km) from Hanes Mall and 0.3 mi (0.5 km) from Sara Lee Soccer Complex.

What's nearby

  • Wake Forest University - 5 min drive - 5.6 km
  • Reynolda House Museum of American Art - 8 min drive - 8.0 km
  • Lawrence Joel Veterans Memorial Coliseum - 8 min drive - 8.0 km
  • Benton Convention Center - 10 min drive - 13.3 km
  • Wake Forest University Baptist Medical Center - 12 min drive - 12.5 km

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Dairi-O - ‬10 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬10 min walk

About this property

Spark by Hilton Winston-Salem University

Hotel in Winston-Salem with free breakfast and a fitness center
Spark by Hilton Winston-Salem University offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and June 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Winston-Salem
Comfort Inn Winston-Salem
Baymont Inn Winston Salem Motel
Baymont Inn Winston Salem
Baymont Wyndham Winston Salem Motel
Baymont Wyndham Winston Salem
Baymont Inn Suites Winston Salem
Winston Salem Inn Suites
Baymont by Wyndham Winston Salem
Spark by Hilton Winston Salem University
Spark by Hilton Winston-Salem University Hotel
Baymont by Wyndham Winston Salem University Area
Spark by Hilton Winston-Salem University Winston-Salem
Spark by Hilton Winston-Salem University Hotel Winston-Salem

Spark by Hilton Winston-Salem University Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 130 reviews
Rating 8 - Good. 29 out of 130 reviews
Rating 6 - Okay. 11 out of 130 reviews
Rating 4 - Poor. 9 out of 130 reviews
Rating 2 - Terrible. 10 out of 130 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet. Beds were comfortable and the staff were welcoming. The location was convenient for us being right off of the highway.
Stayed 1 night in Mar 2025

8/10 Good

Beverly

Liked: Staff & service, amenities, property conditions & facilities
The only (minor) complaint is the though there is a microwave in the common area, there are none in the room. This is a great place to stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

JEANETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

So when we arrived, mind you check in is 3, got there at 3:09 but they were in the middle of a shift change so had to wait 10 min for that. Why do a shift change at check out time then. Also there is no microwave in the room. Only a community one in the lobby, must have missed this on the amenities when we booked. Ice machine was broken on the 2nd floor. Took the stairs down from the top floor to prevent taking the elevator…door was locked to access the first floor. The other guests at the hotel were loud, slamming doors and smelled liked weed. Our room kept getting a whiff of weed and I think it was the pillows but I’m not sure. That was of course not the fault of the hotel. Just wasn’t what we expected but only needed one night. Didn’t try the breakfast since we had breakfast plans.
Stayed 1 night in Mar 2025

6/10 Okay

Lindsay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only real positive about our stay was the girl working the front desk on the afternoon shift. The initial look of the hotel was very pleasant, check in was great and she was so friendly and polite. We drove 14 hours from Northern Ontario, Canada, like many the first thing we wanted was a shower. First glance to the room appeared clean and orderly, but no sooner we opened the shower curtain there was literal poo on the inside of the curtain and poopy hand marks on the edge of the tub and shower tap. Housekeeping just didn’t bother opening or changing the curtains between guests. Our bath mat and towels were damp as if used and just refolded, did not smell clean. Bedding was also clearly used and just tidied. I called the front desk and requested housekeeping to come clean and correct, upon her arrival she just tried to hand me the clean linens and told me to toss the dirty into the hallway and she would collect later on. Was very snooty when I informed her I had JUST checked in and not going to do it. She mumbled under her breathe insults in Spanish unaware we speak Spanish ourselves and got more upset when we responded back to her. The pool area is full of black mold. The walls from floor to ceiling, around all the windows, etc. There’s no ventilation to rid the heat/moisture. We walked in and could smell it, we circled the room saw it and immediately walked out. Walls are so thin we woke up thinking someone was in our room the conversation was so clear.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tarra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service safe area great parking. Very close to stores.
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very friendly. And the room that I stayed in was spotless. I enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah, Proctorville

Liked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Fiona

Stayed 1 night in Mar 2025

6/10 Okay

Michele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was only continental breakfast which is notbl specified on the website. There were only two towels in the room when the reservation was booked for 4. There was no microwave in the room and there was freezer included in the fridge. The shower was pretty cold for a few minutes and never became hot. There were no dressers to place our clothes. The bed was very comfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ehh

The service was amazing and the staff were the best part of the stay, HOWEVER, more than likely because of the location, the whole property smelled of Marijuana. Even my kids asked multiple times what the smell was. The pool was cold, and was very acousticly unpleasing. Breakfast was underwhelming and had warm milk for the cereal. Inside the rooms you could hear everything going on outside the rooms.When I woke up on day two of my stay, I went to take a hot shower and the water was tepid and wouldnt get any warmer. There were stains in the hall carpets. This is more for a stay just to lay your head. The staff were always friendly and smiling. They were truly a delight.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Altareit

Stayed 1 night in Mar 2025

8/10 Good

Kacey

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 7 nights in Mar 2025

8/10 Good

Roxanne

Stayed 3 nights in Mar 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I love how they reavatied the property
Stayed 1 night in Mar 2025

2/10 Terrible

Alyssa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far one of the worst hotels I’ve ever stayed in. The stench of weed in the rooms themselves was very off putting. The hotel is supposed to come ready with shampoo and conditioner but our room was out of shampoo and even tissues. They only gave us one set of towels as well which was ridiculous considering the room was a kind bed meant for 2 people. Around 4am we woke up to the stench of burning marijuana so strong it was as if they were smoking in our room. I complained to the front desk and ended up sleeping in my car most of the night because it was so strong. We left around 7am the next morning and I notified management of our horrible experience. They took note of it and told me to contact Expedia for a refund and they would issue it for me. Unfortunately their customer service is just as terrible as the hotel and I was not issued a refund. I do not recommend staying in this hotel especially if you have children.
Stayed 1 night in Mar 2025

2/10 Terrible

Enesah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel was nicely appointed. Rooms were clean and modern. Only negative was floor above us seemed abnormally loud.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, comfortable, good value.

The hotel was clean, quiet and comfortable. The staff were all very friendly. Excellent value, and I'm planning on staying here again on future trips to Winston-Salem.
Stayed 9 nights in Feb 2025

10/10 Excellent

lisa

Business traveller

Excellent hotel

Clean friendly hotel, good breakfast services, excellent location, quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025