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Best Western Plus Waterfront Hotel

2.5 star property

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Lobby
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available

Explore the area

View map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Adventure Bay Family Water Park
    ‪2 min walk‬
  • Detroit Windsor Tunnel
    ‪8 min walk‬
  • Caesars Casino
    ‪8 min walk‬
  • Windsor, ON (YQG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator (City View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (City View)

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator (City View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Refrigerator (City View)

8.0 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1292)
The price is AU$220
for 1 room
includes taxes & fees
26 Aug - 27 Aug
Holiday Inn Express Windsor Waterfront by IHG

About the area

Windsor

A stay at Best Western Plus Waterfront Hotel places you in the heart of Windsor, within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. .This hotel is 1.6 mi (2.6 km) from Huntington Place and 2 mi (3.2 km) from Comerica Park.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Detroit Windsor Tunnel - 8 min walk - 0.7 km
  • Caesars Casino - 8 min walk - 0.7 km
  • Huntington Place - 2 min drive - 1.8 km
  • Ambassador Bridge - 4 min drive - 2.9 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪Loose Goose - ‬4 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Bistro at the River - ‬5 min walk
  • ‪La Guardia Italian Pizzeria - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Pet-friendly hotel with a sauna connected to the convention center in Windsor
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Enjoy a satisfying meal at River Room Restaurant serving guests of Best Western Plus Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
River Room Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1012 reviews
Rating 8 - Good. 257 out of 1012 reviews
Rating 6 - Okay. 129 out of 1012 reviews
Rating 4 - Poor. 74 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Stayed 1 night in May 2025

8/10 Good

Lihong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 3 nights in May 2025

8/10 Good

Junior

N/a
Stayed 1 night in May 2025

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff. Room was a bit dated. But the view of the river more then made up for it. Strange that didn’t have usb ports to charge your phone. On site restaurant was pretty good for breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Zaid

Stayed 1 night in May 2025

4/10 Poor

Erin

It was very disappointing that the pool was closed. That was the whole reason why I booked this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Salwa

Liked: Staff & service
Overall great experience!
Stayed 1 night in May 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Great riverside location - nice conference facilities at adjacent address.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness
Hotel was great and very clean. But the $19 for parking is a bit much considering most hotels in the area offer free parking. Also advertises gym and pool but it’s actually next door in another hotel. Apart from that room was great, bed was comfortable and the view was great.
Stayed 1 night in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I've had in quite some time! The room was exactly as described with a great view. The staff was extremely accommodating with my unusual needs & requests, always pleasant. Parking was a bit inconvenient, but there IS parking in safe place.
Stayed 2 nights in May 2025

6/10 Okay

bruce

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
manager was a bit of a piece of work dressed to the t but a terrible attitude
Stayed 1 night in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Front end staff was wonderful
Stayed 1 night in May 2025

10/10 Excellent

Davoud

Stayed 1 night in May 2025

8/10 Good

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Amenities
Great location near bust station to go to Devonshire mall. Fabulous panoramic views of rivers and buildings. Lovely walk along front and close to food places and restaurants. Staff friendly. Riverfront lounge clean and great breakfast x Christina went over and above.
Stayed 1 night in May 2025

6/10 Okay

Darren

Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ali

Stayed 2 nights in Apr 2025

8/10 Good

Avery

Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to stay if you are attending the theatre or wanting close access to casino, downtown activities. Breakfast restaurant on site, dining options walkable. Right on the waterfront. Blackout drapes, comfy beds. Parking available but not free.
Stayed 1 night in May 2025