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Holbrook Manor & Spa.

3.0 star property

Photo gallery for Holbrook Manor & Spa.

Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Café
Indoor pool
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Castle Cary Road, Wincanton, England, BA9 8BS
  • Place, Cadbury Castle
    ‪9 min drive‬
  • Place, Haynes International Motor Museum
    ‪10 min drive‬
  • Place, Stourhead Garden
    ‪12 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Wincanton

Located in Wincanton, Holbrook Manor & Spa. is in the suburbs, within a 15-minute drive of Gartell Light Railway and Hauser and Wirth Somerset. .This spa hotel is 19 mi (30.5 km) from Center Parcs Longleat Forest and 22.3 mi (35.9 km) from Longleat Safari and Adventure Park.

What's nearby

  • Cadbury Castle - 9 min drive - 12.2 km
  • Haynes International Motor Museum - 10 min drive - 14.9 km
  • Stourhead Garden - 12 min drive - 17.3 km
  • Hauser and Wirth Somerset - 12 min drive - 10.8 km
  • Stourhead - 13 min drive - 17.6 km

Getting around

  • Templecombe Station - 8 min drive
  • Bristol International Airport (BRS) - 63 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cale Park Cafe - ‬5 min drive
  • ‪Burnt Honey - ‬8 min drive
  • ‪The White Horse - ‬5 min drive
  • ‪Hunters Lodge Inn - ‬7 min drive

About this property

Holbrook Manor & Spa.

Suburban hotel with a full-service spa and a sauna
Holbrook Manor & Spa. offers 20 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations.

This Wincanton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Hayloft Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 20 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Property Registration Number 13366050

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holbrook Manor Hotel Spa
Holbrook Manor & Spa. Hotel
Holbrook Manor & Spa. Wincanton
Holbrook Manor Spa OCEANA COLLECTION
Holbrook Manor & Spa. Hotel Wincanton
Holbrook Manor Hotel Spa OCEANA COLLECTION

Holbrook Manor & Spa. Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 79 reviews
Rating 8 - Good. 19 out of 79 reviews
Rating 6 - Okay. 12 out of 79 reviews
Rating 4 - Poor. 10 out of 79 reviews
Rating 2 - Terrible. 12 out of 79 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Apart from the lady on reception on arrival the rest of the staff didn’t seem to care and were not at all professional. For example, we walked in to the cafe asked for coffee and a toasted sandwich and got told I don’t want to make anything because I’ve got other jobs to do. At breakfast cutlery and crockery were dirty we had to ask for spoons. Staff spent most of the time reading a book or on their phone. Room and shower was functional and clean, concerns where fire call points were blanked off.
Stayed 2 nights in Sep 2025

6/10 Okay

kuljit

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Shabby

The place was run down and shabby, rundown mouldy bathroom, the garden room smelled of sewage. Breakfast was not ready at 7.30. The jacuzzi had too much chlorine, causing a coughing fit. The spa area was dirty and shabby there were no towels available. The whole place needs some tlc. Friendly reception staff. But overall very poor standard.
Stayed 1 night in Sep 2025

8/10 Good

Hilary

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Lovely garden room

The room was very nice and comfortable, tv was un watchable duel to poor reception, good to have a mini fridge in the room, cleaning staff need to address the cafe area as its glass ceiling was full of spider webs and dead flies, breakfast was not warm enough.
Stayed 3 nights in Aug 2025

10/10 Excellent

wilsonbell electrical

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is lively Room was great and bed was the best I’ve stayed in Spa was great Staff very helpful and nice Could do with snacks or sandwiches for evening as no restaurant or bar
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware photos don’t match

Beware of catfish pictures, we had booked a superior suite that was meant to have beautiful sash windows and a bath. Upon arrival we were tucked away in an attic room which was dark and no bath. There is no lift and we had to walk to the furthest room with our 8 month old things, when telling the man on the front desk I wouldn’t recommend putting someone with an 8 month old in the room, he just said we’ve never had that feedback before. This same gentleman was the slowest check in ever taking 20 minutes to do 2 people. You can see they’ve tried with a new fit out but little things like seeing all the bed sheets in a dusty old wardrobe in the hall was very dissapointing and a bit grim.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our anniversary. We booked a garden suite where we could park outside and had a little court yard area with chairs to enjoy the summer sun. we had access to the gym and pool, steam room and sauna which was a lovely way to end our day. The staff were helpful and happy to help when we had any questions. Would definitely recommend and stay here again if we were in the area
Stayed 1 night in Jul 2025

6/10 Okay

KAREN

Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not great very disappointed

The look of the manor house was great, nice with old otiginal features However the bed was small despite the reservation said king size plus it was really uncomfortable and was making a lot of creaking noises The bathroom was really nice and big The swimming pool was a good size however not very clean you could see black patches on the corners The steam room smelled of urine The breakfast was not there despite we paid extra for a cooked breakfast there was barely anything to eat and the young girl at the cafe was not interested to fix the problem but more interested on her phone There was a lack of management clearly on the saturday night the was a nice lady however was left there on her own and barely knew what to do, didnt even know how to use the till in the cafe The outside garden area of the cafe is infested with wasps and again noone seamed interested on doing anything about that Very disappointed as for the price we paid i was expecting a good service
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Quiet Lots to do Just an overall good place to stay
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

DISGRACEFUL STAY

I am writing to lodge a furious complaint regarding my recent stay at Holbrook Manor, which was nothing short of disgraceful. I am demanding a full refund for what can only be described as a completely unacceptable experience. First and foremost, a wedding party was held directly outside our bedroom window (Room 12) — something we were never informed about, despite calling ahead at the time of booking. The music was excessively loud, guests were talking and laughing well into the evening, and it was utterly impossible to relax or sleep. The room had no air conditioning, so usually we would open the window, however we had no choice but to keep the window closed — and even then, we could still clearly hear every conversation and song. This was a massive breach of basic hospitality standards and a total failure to provide a peaceful environment for guests. It is completely unacceptable that no one thought it necessary to disclose the presence of a loud private event happening right outside our window. Secondly, we explicitly requested a disabled-accessible room, as one of our guests is on crutches. This was clearly noted on the booking form. What we were given involved navigating ten steps even from the “disabled access” car park, and long corridors just to reach the room. My guest struggled throughout the stay. If your hotel is not equipped to accommodate disabled guests, you have a duty to refuse the booking
Stayed 2 nights in Jul 2025

4/10 Poor

Graham

Disliked: Room comfort
Tired facilities in the spa Shower in room had no water pressure Single bed mattresse and both divans old and well past their best Tap in sink wobble and not fixed to sink
Stayed 1 night in Jun 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful to have a night in such a historic old building
Stayed 1 night in Jun 2025

8/10 Good

James, Polegate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just some TLC required like door locks, lights overheating, desk too high and chairs too low, tv reception poor. Other than these minor things - I’d come back!!
Stayed 1 night in Jun 2025

10/10 Excellent

krzysztof

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great Facility

We had an over night stop on way to Devon. Were able to fit time in pool, steam room and sauna. These facilities were excellent however the general decor was tired and in need of maintenance. E.g. door frames near pool were rotten at bottom.
Stayed 1 night in May 2025

10/10 Excellent

Gethin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

James

Stayed 1 night in Apr 2025

6/10 Okay

S

Business traveller
Liked: Cleanliness
I stayed at the hotel for business for 2 nights, the room was ok - dated but with a updated bathroom. Sleep was mixed! First night - ok / Second night - awful! all you could hear was someone working in the hotel moving furniture, this was from around 12:30am to 2:30am. Mentioned to the person on reception on check out - no real response. Not great!
Stayed 2 nights in Mar 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A cross between a wedding venue, a gym/pool and a motel. The motel 'garden' rooms are v tired. But ok for a cheap overnight stay near the A303. Pet friendly.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the money very good value, large garden room parking right outside, didnt use Spa as meeting friends
Stayed 1 night in Feb 2025

4/10 Poor

J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed wasn't made for us cups were not washed up for us dog charge was £20 per day which seems very high bearing in mind our dog made no mess whatsoever - can understand £20 per stay but not for each day
Stayed 1 night in Feb 2025