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Holbrook Manor & Spa.

Property class: 3

Photo gallery for Holbrook Manor & Spa.

Front of property
Classic Room, Garden View, Annex Building
Café
Indoor pool
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Castle Cary Road, Wincanton, England, BA9 8BS
  • Place, Cadbury Castle
    ‪9 min drive‬
  • Place, Haynes International Motor Museum
    ‪10 min drive‬
  • Place, Stourhead Garden
    ‪12 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Wincanton

Located in Wincanton, Holbrook Manor & Spa. is in the suburbs, within a 15-minute drive of Gartell Light Railway and Hauser and Wirth Somerset. .This spa hotel is 22.3 mi (35.9 km) from Longleat Safari and Adventure Park and 19 mi (30.5 km) from Center Parcs Longleat Forest.

What's nearby

  • Cadbury Castle - 9 min drive - 12.2 km
  • Haynes International Motor Museum - 10 min drive - 14.9 km
  • Stourhead Garden - 12 min drive - 17.3 km
  • Hauser and Wirth Somerset - 12 min drive - 10.8 km
  • Stourhead - 13 min drive - 17.6 km

Getting around

  • Templecombe Station - 8 min drive
  • Bristol International Airport (BRS) - 63 min drive

Restaurants

  • ‪Cale Park Cafe - ‬5 min drive
  • ‪Burnt Honey - ‬8 min drive
  • ‪Wagtail - ‬3 min drive
  • ‪The White Horse - ‬5 min drive
  • ‪Hunters Lodge Inn - ‬7 min drive

About this property

Holbrook Manor & Spa.

Holbrook Manor & Spa. offers 20 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations.

This Wincanton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Hayloft Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 20 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher
Property Registration Number 13366050

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holbrook Manor Hotel Spa
Holbrook Manor & Spa. Hotel
Holbrook Manor & Spa. Wincanton
Holbrook Manor Spa OCEANA COLLECTION
Holbrook Manor & Spa. Hotel Wincanton
Holbrook Manor Hotel Spa OCEANA COLLECTION

Holbrook Manor & Spa. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 99 reviews
Rating 8 - Good. 24 out of 99 reviews
Rating 6 - Okay. 15 out of 99 reviews
Rating 4 - Poor. 12 out of 99 reviews
Rating 2 - Terrible. 14 out of 99 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Samuel Lucas

Stayed 4 nights in Jan 2026

2/10 Terrible

Jamie

Disliked: Staff & service
Cant comment on breakfast as didnt have it. Room is very basic for a deluxe room very limited items in the room pillow on bed was dirty left for housemaid in morning to change and was just put back on the bed Customer service is shocking and not customer focused worst ive come across in years. Hotel is very money focused rathered than there customers having a safe and pleasant stay. It was extermely bad weather (snow and ice) with amber warming risks and only travel in emergency hotel refused refund and refused to change date which can be understood (a little) but the customer service man on hotel phone was so rude. Very monwy fo used hotel no heating in january makes an old building very cold. On check out day they lit the fire and put out hot drinks and coffee but this was for show and unable to touch as was for a conference they had coming in very focused hotel on what looks good to get guests but doesnt look after them when visiting would not recommend at all
Stayed 2 nights in Jan 2026

4/10 Poor

Tom

Disliked: Amenities, property conditions & facilities
Lovely building but felt neglected and tired. Makeshift entrance through the gym wasn’t great either. Breakfast is cold and dreadful so eat it elsewhere. Lovely cafes in town
Stayed 1 night in Jan 2026

6/10 Okay

Christopher

Travelled with partner
Room 18 - Madeleine is a “deluxe suite” with a Garden View. Deluxe Suite it is not. No hairdryer in room. Toilet wouldn’t flush away and then the contents of the toilet came up the bath plug hole. This happened on both mornings even though I’d highlighted it immediately on the first time it happened. I was swapped to Room 16 - Isabella and told it was also a “deluxe suite” with Garden View but it overlooks the car park.
Stayed 3 nights in Jan 2026

2/10 Terrible

Jade

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tired and lots of stains on the carpet for the money and staying in a spa hotel it was disappointing. We could smell the sewage from the tank such a shame. To be fair i found out the day before that the sauna and steam room werent available for use. I was going for a spa day so they did comp me use of facilities in the future, sadly though the rooms are so run down i would never return
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
The Manor House looks like it is going through conversion, the envelope of the property certainly needs restoring, or at least tidying up. It is a lot of work and once done it will be excellent. The function area within the main house looks fantastic. The Spa xx looks good, unfortunately I was looking forward to using the steam room and the sauna, but I was told both were out of action for a refurb. The food was all from the spa cafe, it is limited in what it offers. The food was ok but very standard. Breakfast was not great. There is nowhere to relax, apart from your room. We had a deluxe King room, in the attic of the main manor. It was huge, the bathroom was four star, the room would have matched if in its generous space they had a couple of lounge chairs or a settee. The TV was at 90 degrees to the bed, it also had loose wires strung across the wall at mid height.
Stayed 1 night in Dec 2025

6/10 Okay

William

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 5 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nicely presented, light and very cosy and warm. The staff were very helpful, kathy helped us out lots and assisted us with whatever we needed. Access to the pool and various spa activities was a good addition as well. Lovely place and well recommeded, will deffinetely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, amenities
Stayed here last week following the unexpected death of my brother in law. I wanted to take my wife for some respite after we had spent days in hospital. The room was basic and very cold, broken lamps, the bed was two singles fixed together and was hard with a summer quilt on, we asked the reception if we could have something warmer and they bought up a single, cheap flimsy quilt without a cover! Bathroom has damp marks & screen thick with mould. They had a left a small oil radiator in the room but it was not on when we arrived and it barely took the edge off when on. The room was noisy. Peoples footsteps above were heard throughout the night and people talking on the landing. There was no wifi and data which was annoying as we still needed to communicate to our family. The breakfast was again basic and the room had dirty plates on tables whilst staff chatted. The spa and pool area was run down and not the cleanest. When checking out I told the man on the reception desk everything.. not once did he look up from the computer screen. The hotel has been stripped so much that it lacks any warmth or character, and the investment in staff seems to have been stripped too, they just don't care! To them we were simply people giving them £130 to stay in a room but to us this was supposed to be a night away from the trauma we had just experienced, a night to think of ourselves rather than be strong for someone else, a night where we can reset breath and cry.
Stayed 1 night in Nov 2025

8/10 Good

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great accommodation
Stayed 1 night in Nov 2025

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a very pleasant stay in a great location, ideal for where we were travelling. I had read some iffy reviews but happy to report that we need not have worried. The room was clean, the shower had been recently upgraded and the breakfast was excellent with a variety of choice. The manager of the coffee shop was very helpful and friendly as were the reception staff. There was also a nice woodland walk. We will definitely stay there again should we be travelling to that area for a long weekend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and clean. And the staff very helpful. We were travelling and had to get up early so missed out on the breakfast. We did not take advantage of the spa facilities so cant comment on this. If we are in the area again we would stay here again. The only down side is there is not a restaurant onsite, we were given a list of places which was very helpful, the pub we chose was only 6 mins down the road in the car and was very welcoming and the food good.
Stayed 1 night in Oct 2025

6/10 Okay

Geoff

Liked: Cleanliness, room comfort
The room and bathroom were very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a welcome.

Parking excellent; went out of their way to accommodate our dog. Just need more rubbish/dog bins around the grounds. All staff really friendly and helpful. Room amazing.
View from our room.
Our dog enjoying her stay, with her toys.
Stayed 2 nights in Oct 2025

6/10 Okay

Antony

Liked: Staff & service
Disliked: Property conditions & facilities
The whole place needs a good clean especially the pool area and changing rooms .
Stayed 1 night in Oct 2025

2/10 Terrible

Dr Wayne

Stayed 1 night in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Gregoray

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Wesley

Liked: Cleanliness, property conditions & facilities, room comfort

I dont agree with the bad reviews.

Lovely place for a quick break. A little odd in lay out but nice rooms and facilities. Although there is no bar as such there is a garden cafe which does sell limited alcohol and enough seating. Room we stayed in was large and comfortable with a very good ensuite. The pool is good and clean enough with a working jacuzzi. The steam room isnt my thing but there is one unfortunately the sauna was out of order.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Apart from the lady on reception on arrival the rest of the staff didn’t seem to care and were not at all professional. For example, we walked in to the cafe asked for coffee and a toasted sandwich and got told I don’t want to make anything because I’ve got other jobs to do. At breakfast cutlery and crockery were dirty we had to ask for spoons. Staff spent most of the time reading a book or on their phone. Room and shower was functional and clean, concerns where fire call points were blanked off.
Stayed 2 nights in Sep 2025