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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Lobby
Standard Room, 2 Double Beds (Smoke Free)
Exterior
Café

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
4166 State Route 306, Willoughby, OH, 44094
  • Place, Historic Kirtland
    ‪1 min drive‬
  • Place, Lake Metroparks Farmpark
    ‪10 min drive‬
  • Place, The Holden Arboretum
    ‪16 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(71 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Willoughby

A stay at Red Roof Inn Cleveland - Mentor/ Willoughby places you in the heart of Willoughby, a 9-minute drive from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark. .This hotel is 7.2 mi (11.6 km) from North Chagrin Reservation and 7.4 mi (11.9 km) from Mentor Lagoons Nature Preserve.

What's nearby

  • Historic Kirtland - 1 min drive - 1.5 km
  • Mentor Ice Arena - 9 min drive - 10.2 km
  • Lake Metroparks Farmpark - 10 min drive - 10.6 km
  • Headlands Beach State Park - 14 min drive - 18.9 km
  • The Holden Arboretum - 16 min drive - 14.2 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Willoughby-Cleveland Elks Lodge #18 - ‬4 min drive
  • ‪BIBIBOP Asian Grill - ‬3 min drive
  • ‪Bumpers Bar & Grill - ‬4 min drive
  • ‪Jimmy John's - ‬3 min drive

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Reviews

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 191 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

Reviews

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Stayed 3 nights in Jul 2025

6/10 Okay

Carla, Auburn

Travelled with partner
We stayed for an overnight as we traveled through the area. The best I can say is it suited our purpose. The bed was clean and comfortable. I was grateful for the can of Febreze spray I had in my bag to alleviate the musty odor. It was well situated to get on and off the highway and there were restaurants and coffee shops conveniently located nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Leah

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service, amenities
The area around was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keith

Stayed 4 nights in Jul 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Issue with room keycard and attitude of staff

The woman at the counter checking us in had a terrible attitude. When we arrived there was a man at the counter and he was having issues with his card. The woman admonished him in a demeaning fashion stating she told him not to have the card any where near his cell phone, credit/debit cards, car keys as this would make it not work. A couple hours later, we had this issue and went in for a new card to be issued and she admonished us in the patronizing way. She stated she had been to Iceland and they had told her the same thing so it is all over the world that you cant put your card near these items or it wont work. I can assure you, from traveling many places in Canada, USA and Mexico that this is clearly not the case. Get the card machine fixed but in the meantime, be nicer about it! The woman who helped me with checking out was very pleasant.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel, New York

Business traveller
The room was in sketchy condition
Stayed 1 night in Aug 2025

2/10 Terrible

Suzi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom, was told no staff available and no extra rooms. Couldn't even get an extra pillow. Old, dilapidated property. Gross
Stayed 1 night in Aug 2025

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cedric

Stayed 1 night in Aug 2025

6/10 Okay

Darla

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty panties

We stayed here last year for the wine festival and thought it was fine however this year our room was on the side near the highway, so much noisier. Also, upon moving covers on the bed a pair of underwear appeared that was not ours. It became evident that the room had not been properly cleaned.
Stayed 1 night in Aug 2025

2/10 Terrible

Suzanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The “ clean” room had sticky floors. The tub and towels looked dirty, and there were no tissues!
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty toilet, gross!

We came in late after traveling 15.5 hours. Air conditioner in room was not working right. The toilet was not cleaned, there was pee and pubic hair on the back of the toilet. I did a quick scrub down with their towels and soap. Thankfully the rest of the room was clean, we were tired and just wanted to go to bed. It was the worst experience I've had for a Red Roof Inn.
Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway and 10 mins from where i was visiting.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was pretty clean. Staff was nice. My only complaint was the smell of the room when entering.
Stayed 1 night in Jul 2025

2/10 Terrible

Max

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay at a red roof Inn again. This is the second one I’ve stayed in this week and both were not adequate. This last one had no hair blower no fridge light over the bathroom sink working poorly cracked toilet lid that had been glued back together.
Stayed 1 night in Jul 2025

8/10 Good

william, barrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was an easy stop overnight on a long journey.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025